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Shop page is not like demo organic1 - by rooo

This topic has 7 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

rooo

Participant

June 19, 2021 at 13:21

hi guys we have the following issues
if we can get some help with these please

1. out shop, categories and products have gone off for some reasons. we were after the same looks as organic 1 demo. but everyting has been reset and doesnt have structure now once we imported our own products

2. individual product pages have 2 hearts for favourite options

3. is it possible to rename Brands option on products to dietary

4. overall loading time for website is very slow, its advertised as high performance and very quick site, any suggestions there please

Please, contact administrator
for this information.

#291420 Copied Theme version: 7.2.11

6 Answers

Rose Tyler

Support staff

June 19, 2021 at 14:05

Hello,

Thanks for using our theme.
1) By default, settings of this page come from Theme Options > WooCommerce > Shop > Shop page layout, but you edited the Shop page using Elementor. We are not responsible for your custom changes. When Elementor Pro is disabled, Shop works fine – https://gyazo.com/b701c76cefbb01ff242c6fe4c4d8e8dc
Contact support of Elementor Pro plugin to get assistance.
2) Fixed, read more – https://www.8theme.com/documentation/xstore/plugins/wishlist/
3) Create translation for XStore Core plugin – coutdocs.com/article/30-base-theme-translation , change Brands to the desired text, and disable the Loco translate plugin.
4) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Regards

#291422 Copied

rooo

Participant

June 21, 2021 at 06:34

Hi Rose

Thank you for much for such a quick response
in regards to point 1

We haven’t done any modifications to shop we only got element pro to create a new home page
adaptet.com/home-3

are you able to help us to turn the original option on? so we get the shop that comes with your theme?
If we disable that plugin, does that mean we loose our pre-build home page? or just won’t be able to use features that comes with Pro version of Elementor

Thank you again!

#291538 Copied

rooo

Participant

June 21, 2021 at 06:49

Hi We are also tried to use Loco Translation plugin and not succeeding with it. We followed the advised articles, but so many search results for word Brand come up and non of them works

Could you please advise what we might not be doing right

#291539 Copied

Rose Tyler

Support staff

June 22, 2021 at 13:01

Hello,

1/ I would recommend you to contact the support of the Elementor Pro plugin.
2/ Please provide a screenshot of where exactly do you want to rename the Brands option.

Regards

#291647 Copied

rooo

Participant

June 25, 2021 at 04:29

thank you rose

here is the product example
http://adaptet.com/product/fruit-skewer-2-per-serve/

Where al the details about the product is there is Brand line, we want it to be Dietary
Add to wishlist
Brand:Gluten Free, Vegan, Vegetarian
Categories: COLD, MORNING / AFTERNOON TEA
Tag:Fruits

#292016 Copied

Rose Tyler

Support staff

June 25, 2021 at 08:25

Hello,

Thanks for the reply.
Please provide temporary FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#292038 Copied
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