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Shop page layout broken - by kc37214 - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 9 years, 6 months ago ago by Eva Kemp

  • Avatar: kc37214
    kc37214
    Participant
    May 12, 2015 at 19:14

    after the most recent wordpress update, my shop page is broken. It shows the products all in one long column rather than side-by-side. I have uploaded the latest Blanco theme and it’s still doing it. It looks correct when I change it to a regular WP theme like twenty fourteen.

    link to screenshot of broken layout

    Please, contact administrator
    for this information.
    #63501 Copied Theme version: 3.1 WooCommerce version: 2.3.8
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 12, 2015 at 19:29

    Hello,

    Please provide us with wp-admin panel and FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    #63503 Copied
    Avatar: kc37214
    kc37214
    Participant
    May 12, 2015 at 20:08

    sending you log in info now.

    Please, contact administrator
    for this information.
    #63505 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    May 13, 2015 at 08:11

    Hello,

    I’ve just checked your site and shop page is shown fine:
    http://storage1.static.itmages.com/i/15/0513/h_1431501007_9313143_802363d5c2.png

    Have you fixed the issue?

    Regards,
    Eva Kemp.

    #63526 Copied

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