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Shop page layout changes are not working

This topic has 6 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

Geert

Participant

October 18, 2024 at 08:05

I’ve noticed that the changes I try to make in the editor don’t take effect.

I disabled the filters, but they are still visible. Additionally, I wanted to display only 4 products per row, but it continues to show 5 products per row.

Another example, when I modify the static block for the shop’s header, it still displays the old header.

These are just examples—none of the changes I make in the editor are reflected on the shop page.

I did clear my cache several times but this doesn’t work for me.

Please, contact administrator
for this information.

#419317 Copied Theme version: 9.4.2

5 Answers

Tony Rodriguez

Support staff

October 18, 2024 at 09:02

Hello, @Geert,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and revisit your site to verify the changes.

Additionally, you can modify the shop page layout by navigating to **XStore Builders > Product Archive Builder**.

For further guidance, we encourage you to review our theme documentation available at the following link: [XStore Products Archive Builder Documentation](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/).

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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Geert

Participant

October 18, 2024 at 12:30

Hi!

Thanks a lot for your fast support!

However, I also did modify the static block for the shop’s header, but it still displays the old header. I also disabled all the filters and they still show?

See screenshot please.

Thanks a lot!

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support staff only.

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Tony Rodriguez

Support staff

October 18, 2024 at 12:57

Hello, @Geert,

Please note that it is not necessary to modify the static block for the shop’s header. Instead, you can easily adjust the shop page layout by navigating to **XStore Builders > Product Archive Builder**.

For more detailed instructions, we kindly recommend reviewing our theme documentation, which can be accessed via the following link: [XStore Products Archive Builder Documentation](https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/).

If you have any further questions or require additional assistance, please feel free to contact us. We are always here to help.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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Geert

Participant

October 18, 2024 at 13:10

That solved the problem! Thank you so much!!

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Tony Rodriguez

Support staff

October 18, 2024 at 13:25

Hello, @Geert,

You are welcome.

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

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