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Shop page list view issue - by Amol Wankhede

This topic has 4 replies, 2 voices, and was last updated 5 years, 10 months ago ago by Rose Tyler

Amol Wankhede

Participant

April 30, 2019 at 09:09

Hi there,
Steps to replicate the issue
1] Goto shop page – https://dtefoods.co.nz/shop/
2] Choose list mode – https://dtefoods.co.nz/shop/?view_mode=list
The products list is displayed properly.
3] Select order by date – https://dtefoods.co.nz/shop/?orderby=date&view_mode=list
The product list is broken
or
3] Select order by price – https://dtefoods.co.nz/shop/?orderby=price-desc&view_mode=list
The product list is broken

Thanks,
Amol

#213165 Copied Theme version: 5.2 WooCommerce version: 3.6.2

3 Answers

Rose Tyler

Support staff

April 30, 2019 at 09:16

Hello,

Make sure that the theme was updated to 5.2 version then clear cache and check one more time.
Try to disable all the third-party plugins that do not come bundled with our theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ and check if you still have the problem.
Let me know the results.

Regards

#213167 Copied

Amol Wankhede

Participant

April 30, 2019 at 12:00

I tried everything that you suggested but nothing changed, the issue still exists.

#213187 Copied

Rose Tyler

Support staff

April 30, 2019 at 12:12

As I can see via browser console, you are using 5.1.6.1 version of the theme https://prnt.sc/ninpyu
What version of the theme do you see via Appearance > Themes > XStore theme details?
Please provide temporary wp-admin access so we can take a closer look.

Regards

#213189 Copied
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