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Shop page messed up - by queenb123 - on WordPress WooCommerce support

This topic has 9 replies, 2 voices, and was last updated 4 years, 6 months ago ago by Olga Barlow

queenb123

Participant

May 18, 2020 at 10:40

Hi guys,

I’ve recently had to update my sites – i use them as demo sites to showcase to clients.

With this site:

http://project.atahahair.sub.akonsdesigns.com/shop/

The shop page has messed up!

Does not show all the products in the categories and when you do hover over the product that shows – its just blank – no add to wishlist or quick view.

Also the footer does not show in shop or product pages!

ive tried updating the theme – but it always messes up the site and can’t get it to look the way it used to.

Can you help with this pls?

Please, contact administrator
for this information.

#237699 Copied Theme version: 1.2 WooCommerce version: latest

8 Answers

Olga Barlow

Support staff

May 18, 2020 at 22:32

Hello,

Version of theme that you used was out of date and was not compatible with the latest version of WooCommerce. I have updated theme and don’t see problems with the shop page.

Regards

#237784 Copied

queenb123

Participant

May 19, 2020 at 09:01

thanks but now its changed the wayother partsof the site looks:

front page
categories
menus
footer

is there a way to rectify these changes, without having to re-build?

#237821 Copied

Olga Barlow

Support staff

May 19, 2020 at 09:51

Hello,

What exactly was changed at these pages? I compared the copy of your site before the update and after and did not find critical changes. We have reduced the menu items padings to show them all in one line http://prntscr.com/sjinlb If you want I can increase the padding to get them back into 2 lines.
Also, I have replaced the default product categories element on the home page by our element because default element displays 6 items per row and product categories titles were difficult to read.

What was the difference in your footer before the update?

Regards

#237834 Copied

queenb123

Participant

May 19, 2020 at 16:15

Hi,

I’ve uploaded the site on another domain, please see the difference in front page:

Old site:

http://project.atahahair.sub.akonsdesigns.com/

New site:

http://project.atahahair.sub.dzedcomics.co.uk/

The menus have way more paddings
The categories in the middle has changed
The footer gone

The only thing that really bothers me is the categories in the middle – every thing else i think i can fix!

Just looks like the update has removed a lot of things – If it’s going to be a hassle let me know.

#237922 Copied

queenb123

Participant

May 25, 2020 at 16:11

Hi I would appreciate a response on how to fix the differences – i’ve clearly demonstrated!

Thanks!

#238720 Copied

Olga Barlow

Support staff

May 26, 2020 at 11:21

Hello,

Take my apologies for such a long delay in answering. We have a great number of users’ requests during the last days and it increases the response time. We are very sorry.

It seems that you removed the products from the http://project.atahahair.sub.akonsdesigns.com/

Could you, please, make a full copy of the working site http://project.atahahair.sub.dzedcomics.co.uk/ to http://project.atahahair.sub.akonsdesigns.com/ and then provide us with correct Dashboard access to http://project.atahahair.sub.akonsdesigns.com/ . We’ll update the site by ourselves and make it look the same as the old one.

Regards

#238792 Copied

queenb123

Participant

May 27, 2020 at 07:59

Hi

I have restored the site and have not updated anything – all plugins have been deactivated -please see the logins in the content area.

Please contact administrator
for this information.

#238923 Copied

Olga Barlow

Support staff

May 28, 2020 at 17:45

Hello,

Take my apologies for the delay.
Check http://project.atahahair.sub.akonsdesigns.com/ now.

Regards

#239158 Copied
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