Return to previous page

Shop page not displaying products after upgrading to 9.13.4

This topic has 4 replies, 3 voices, and was last updated 7 months, 4 weeks ago ago by Andrew Mitchell

Khoosham

Participant

June 27, 2024 at 09:01

Hello,

I have recently upgrade to xstore 9.3.14 and my shop page is not displaying anymore

Its displaying 1 line like this
https://prnt.sc/4kMe0c3x-kpR

In the elementor editor, it does display correctly
https://prnt.sc/fqOceAKcOU6-

I have disabled my LS Cache plugin but the problem still persists

Please, contact administrator
for this information.

#401987 Copied Theme version: 9.3.14

3 Answers

Rose Tyler

Support staff

June 27, 2024 at 09:18

Hello Khoosham,

Thank you for reaching out to us and for providing the details of the issue you are experiencing with your shop page.

1/ Please downgrade the PHP version to 8.1 or 8.2.

2/ We recommend that you disable all third-party plugins that are not included with XStore
(https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

Best Regards,
8Theme’s Team

#401992 Copied

Khoosham

Participant

June 27, 2024 at 09:19

I managed to resolve it by clearing the woocommerce cache in the Xstore > System Status

#401994 Copied

Andrew Mitchell

Support staff

June 27, 2024 at 09:19

Dear Khoosham,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#401995 Copied
Tagged: 9.13.4 woocommerce problems, fix woocommerce shop page, product display troubleshooting, shop page display errors, woocommerce update issues, wordpress templates upgrade
Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Shop page not displaying products after upgrading to 9.13.4’' has been successfully resolved, and the topic is now closed for further responses

Shop page not displaying products after upgrading to 9.13.4

Recent Topics

Helpful Topics

Useful links WooCommerce & WordPress

Browse by popular tags:

Explore our best WordPress WooCommerce Themes collection