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Shop page not working : error 500, other page works

This topic has 4 replies, 2 voices, and was last updated 3 minutes ago ago by inforena

  • Avatar: inforena
    inforena
    Participant
    October 30, 2024 at 09:15

    Hi, we have a problem, when we have a page without products everything works fine, when we import products via XML (quantity 7452) the shop page does not open anymore. If I browse through other simple content pages the website works. Sometimes it works, but most of the time it doesn’t work. The hosting says that no limits are exceeded. We tried to make a copy on localhost pc. Works the same way. Error: 500. We tried deleting the products, the page started working again. Maybe you can help. https://raskpreke.lt/

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2024 at 10:05

    Hello, Inforena,

    Thank you for reaching out to us.

    Private Content

    Best Regards,
    8Theme’s Team

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    Avatar: inforena
    inforena
    Participant
    October 30, 2024 at 10:15

    Please check private content.

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    Avatar: inforena
    inforena
    Participant
    October 30, 2024 at 10:17

    Screenshot

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