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Shop page not working properly, creating problem

This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: vedicruts@gmail.com
    vedicruts@gmail.com
    Participant
    April 25, 2022 at 13:44

    Hello there i bought your xstore theme and currently installed the the Ecoenergy theme of yours but i am facing some technical issues in your theme, my shop page is not working fluently.
    firstly its opening after taking quite a time, secondly it has 2 view options 1. The list one and 2. Grid one, my Grid option is creating problem and the sidebars of it automatically shifted downward, as well as i have added two products and those two products have been updated at shop tab but not updating on home page products.

    Please, contact administrator
    for this information.
    #322631 Copied Theme version: 8.1.4
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2022 at 14:01

    Hello,

    1/ Please read this article – https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
    2/ Clear cache and check the Shop page now.

    Regards

    #322633 Copied
    Avatar: vedicruts@gmail.com
    vedicruts@gmail.com
    Participant
    April 25, 2022 at 14:10

    Already done that

    #322635 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 25, 2022 at 14:27

    Hello,

    https://prnt.sc/55dvh6ue7Gwj – Problem was solved? Is there anything else we can help you with?

    Regards

    #322637 Copied

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