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Shop page pagination doesn’t work, next products doesnt load

This topic has 5 replies, 4 voices, and was last updated 4 weeks, 1 days ago ago by Andrew Mitchell

  • Avatar: joebuston
    joebuston
    Participant
    February 28, 2025 at 18:11

    So on the shop page on the bottom when i select second or any other page to load other products it doesn’t load.

    Please, contact administrator
    for this information.
    #435794 Copied Theme version: 9.4.8
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2025 at 08:26

    Hello,

    Thank you for reaching out to us.

    We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

    Additionally, please disable CDN temporarily to enable the uncached site version to be seen.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best regards,
    8Theme’s Team

    #435823 Copied
    Avatar: joebuston
    joebuston
    Participant
    March 1, 2025 at 09:56

    Could you figure out from where the issue is coming? I gave you website credentials also ftp login like the ajax doesnt work

    #435837 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 1, 2025 at 14:28

    Hello @joebuston
    Please, check now !
    We released a patch #9485845 and already activated it on your web-site.
    Kind regards, Jack Richardson
    The 8theme’s team

    #435860 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 1, 2025 at 17:38

    Dear joebuston,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #435879 Copied
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The issue related to '‘Shop page pagination doesn’t work, next products doesnt load’' has been successfully resolved, and the topic is now closed for further responses

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