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Shop page problem with multi languages (via wpml)

This topic has 3 replies, 2 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

yaci

Participant

July 16, 2024 at 11:00

hey team,
i’m trying to make my website support multi-languages(french/English/Arabic) via wpml
but there’s an issue on the shop page which is the categories appear just on French version(principal language) and disappear in other languages as you can see in the video

note: I use elementor to build product archive page

Please, contact administrator
for this information.

#405076 Copied Theme version: 9.3.15

2 Answers

Andrew Mitchell

Support staff

July 16, 2024 at 15:11

Hello, yaci,

I hope this message finds you well. I am writing to inquire whether our products have been translated into English and Arabic. If not, there may be issues with the filters functioning incorrectly. Additionally, could you please verify if the following options are enabled?

1. Navigate to Customizer -> WooCommerce (Shop) -> Shop -> Shop Page Layout -> and check if “Hide Categories With All Hidden Products” is enabled.
2. Go to WP Dashboard -> WooCommerce -> Settings -> Products -> Inventory -> and ensure “Out of Stock Visibility” is set correctly.

Thank you for your attention to this matter. We look forward to your prompt response.

Best Regards,
8Theme’s Team

#405173 Copied

Andrew Mitchell

Support staff

July 16, 2024 at 18:32

Dear yaci,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#405210 Copied
Tagged: best selling themes, multi language ecommerce, shop page issue, woocommerce themes, wordpress multilingual problem, wpml multi language, wpml shop page
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Shop page problem with multi languages (via wpml)

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