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Shop page product pictures and on product page, product gallery don’t load

This topic has 2 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Awais Ahmed

Betti

Participant

September 9, 2022 at 07:11

Hello.

I have some problem with the product pictures. After update my theme to last version, i can not see any pictures of my products.

Can you show what the problem?

I would be really gratful if you can fix it.

My page’s URL: https://beyondstore.hu/termekek/

Betti

#333587 Copied Theme version: 8.3.2 WooCommerce version: 6.8.2

1 Answer

Awais Ahmed

Participant

September 9, 2022 at 07:23

Hello, @Betti,

I have just checked your provided URL and found the errors in the console: https://postimg.cc/6TN8N2mt

403 forbidden means that your browser isn’t able to load the scripts up because your server isn’t allowing it. This is a hard one to solve. Because anything could be blocking the server. Hence 403 forbidden error is very vague, the error log may give you clue.

– Most likely this is a server permissions/ownership issue. If its a permission issue, it may tell you which file has incorrect permissions, so ask your host what’s going on.
– Another possible cause could be a corrupt .htaccess file. Also, check your .htaccess files for anything strange.
– make sure your server settings are not overriding the .htaccess file.
– Another possible cause could be a changed to the server settings (accidental or otherwise). Check with your hosting provider.

So I suggest you to reach out to your hosting provider with that screenshot and ask them to solve these issues for you on your site.

Regards 8Themes Team.

#333591 Copied
Tagged: load, product gallery, product page, product pictures, shop page, woocommerce, wordpress
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