This topic has 4 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Rose Tyler
Hi
I have done a A/B testing:
jpg file vs webp.
Please check the attachment to see the difference.
How can we make sure the settings are applied to both jpgs and webp.
As per now the settings is 5:6, but webp end up in 1:1 (original ratio)
Thanks!
Hello Nicolo,
Thank you for contacting us and for using XStore.
The mentioned settings come from WooCommerce and the result you get is independent of the theme on site. If thumbnail regeneration, using a plugin, doesn’t help, we would recommend you to contact WooCommerce support directly – https://wordpress.org/support/plugin/woocommerce/
It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products. In other cases, images may have different heights on the front end.
Best Regards,
8Theme’s Team
I just sent wordpress support a ticket to figure out the iusse.
Thanks for the tips.
Hello Nicolo,
Thank you for your cooperation.
Best Regards,
8Theme’s Team
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