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Shop Sidebar not matching with Products, because Static Block

This topic has 5 replies, 3 voices, and was last updated 10 months, 2 weeks ago ago by Andrew Mitchell

ProdbyDaan

Participant

August 28, 2023 at 07:44

Hey Team, i have a Problem with the SHOP Filter Sidebar.
The Sidebar and my Static Block are overlapping. What can i do?

#365856 Copied Theme version: 9.1.13 WooCommerce version: 8.0.2

4 Answers

Tony Rodriguez

Support staff

August 28, 2023 at 07:59

Hello, @ProdbyDaan,

We regret to inform you that we are unable to view the screenshot you previously provided. We kindly request you to re-upload the screenshots via this site: https://postimages.org/ and share the URL with us here.

In addition, please provide the URL of the page where the issue persists. This will enable us to investigate the matter thoroughly and provide you with the necessary assistance.

Furthermore, we would appreciate it if you could share your site’s WP Admin URL and credentials. Please ensure to submit this information in the private content area of this topic. This will allow us to directly examine the issue on your site.

We apologize for any inconvenience caused and appreciate your understanding and cooperation in this matter.

Best Regards,
8Theme’s Team

#365862 Copied

ProdbyDaan

Participant

August 28, 2023 at 08:19

Hey Tony,

here is the Screen: https://postimg.cc/WD7MvhPQ
The Website is: https://pixiboxzwei.de/shop/

#365864 Copied

Tony Rodriguez

Support staff

August 28, 2023 at 09:06

Hello, @ProdbyDaan,

Thank you for your response.

In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team.

#365868 Copied

Andrew Mitchell

Support staff

January 7, 2024 at 21:41

Dear ProdbyDaan,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#378978 Copied
Tagged: fixing woocommerce sidebar, shop sidebar mismatch, static block issues, woocommerce static block problem, woocommerce themes fix, woocommerce wordpress solutions, wordpress themes troubleshooting
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Shop Sidebar not matching with Products, because Static Block

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