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Shop sidebar widget not display in website

This topic has 8 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

Giffy Exclusive Store

Participant

March 18, 2022 at 17:32

shop sidebar : https://nimb.ws/CLU6j9
live page : https://nimb.ws/ytLrJS

2 sidebar only displayed in site remaining sidebar not display in site

Please, contact administrator
for this information.

#319974 Copied Theme version: 8.1.2

7 Answers

Rose Tyler

Support staff

March 19, 2022 at 09:02

Hello,

1/ There is js error visible via browser console on your site, check the Private Content area. Solve it first.
2/ Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser and CDN cache, check sidebar then. Maybe one of the additional plugins is a reason for the problem with widgets.
3/ Could you try if widgets are displayed fine if you enable the Storefront theme?

Regards

Please contact administrator
for this information.

#320006 Copied

Giffy Exclusive Store

Participant

March 19, 2022 at 15:49

i checked total all plugin deactivated and 4 plugin only activated Elementor , Elementor PRO, WooCommerce, XStore Core, after than not showing Widget
kindly check your side, last Xstore update after only I’m getting this issue…

#320021 Copied

Rose Tyler

Support staff

March 19, 2022 at 16:33

Hello,

Thanks for the reply. Please provide temporary wp-admin and FTP access, then I will pass this question to our dev team.

Regards

#320024 Copied

Giffy Exclusive Store

Participant

March 19, 2022 at 17:26

See Private content area
Admin Login details

Please contact administrator
for this information.

#320028 Copied

Rose Tyler

Support staff

March 20, 2022 at 07:57

Hello,

Thanks for the reply.
Please provide temporary FTP access also. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#320049 Copied

Giffy Exclusive Store

Participant

March 20, 2022 at 09:10

check

Please contact administrator
for this information.

#320057 Copied

Olga Barlow

Support staff

March 21, 2022 at 10:57

Hello,

I have regenerated the product attributes lookup table (WooCommere > Status > Tools tab). Check the sidebar now.

Regards

#320134 Copied
Tagged: display, error, shop, sidebar, widget, woocommerce, wordpress
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