Return to previous page

Shopping card and Variation swatches - by Luca-Reaver

This topic has 6 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

Luca-Reaver

Participant

May 23, 2020 at 15:43

Hi,
I have 2 issues with my Store.

The first one is Variation swatches
I enabled Variation swatches and nothing happened, I created 2 Products with variations.
https://prnt.sc/smda0c

The second Problem is the cart content is showing two times in my shopping cart.
https://prnt.sc/smcu9o

Best regards
Luca

#238531 Copied Theme version: v.6.3.4

5 Answers

Rose Tyler

Support staff

May 23, 2020 at 15:56

Hello,

First of all, thank you for using our theme and for contacting us.
1) Please watch this video – https://youtu.be/LgzC4iK-j6A
2) Try to clear cache. Try to disable all third-party plugins and check then.

Regards

#238535 Copied

Luca-Reaver

Participant

May 23, 2020 at 16:13

Hi, thanks for the fast reply,
(to point 1) I do the exact same things on my Page.
(to point 2) I tried another browser, but I see the same.

And how can I fix my shopping card?

#238537 Copied

Rose Tyler

Support staff

May 23, 2020 at 16:26

Hi,

Provide URL and temporary wp-admin access, so we can take a closer look.

Regards

#238538 Copied

Luca-Reaver

Participant

May 23, 2020 at 16:50

Content in Private area

Please contact administrator
for this information.

#238541 Copied

Rose Tyler

Support staff

May 24, 2020 at 11:14

Hello,

1) I can see only 1 variable product on your site – http://prntscr.com/smrmu2 it has attribute – http://prntscr.com/smrn3l , but the type of it is – http://prntscr.com/smrnjw so – http://prntscr.com/smrnoj Please watch the video one more time and follow it step by step.
2) Have you tried to disable additional plugins? It looks like one of them caused the situation with the cart. Sorry, but we do not provide support for 3rd-party plugins.

Regards

#238586 Copied
Viewing 6 results - 1 through 6 (of 6 total)