Return to previous page

Shopping cart items are too big and heading are not aligned.

This topic has 13 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

zinfra

Participant

April 12, 2015 at 07:59

Dear support team,

I am happy to purchase this theme its fantastic and full fill my needs.

Only few issues which i am facing in the cart page and checkout page.

Products are in a big size and headings are not aligned. same issue in checkout page.

I bayed multiple shipping address plugin from woothemes its not working on checkout page.

have a look please all the links below for references:

http://mdf.ae/product-category/blackroundboxes/

http://mdf.ae/shoppingcart/

http://mdf.ae/checkout/

Regards,
Adnan

Please, contact administrator
for this information.

#56385 Copied

12 Answers

Eva Kemp

Support staff

April 12, 2015 at 14:47

Hello,

Login credentials are incorrect.
Please check them.
Also please show us screenshots of the issues.

Thank you.
Regards,
Eva Kemp.

#56445 Copied

zinfra

Participant

April 13, 2015 at 06:40

Hello Evan,

i tried to send you an email with screenshots attachment but its bouncing back to me.

you can see the alignment issues in mention below pages.

have a look please all the links below for references:

Specially in cart page and checkout page.

http://mdf.ae/product-category/blackroundboxes/

http://mdf.ae/shoppingcart/

http://mdf.ae/checkout/

regards,
Adnan

Please, contact administrator
for this information.

#56483 Copied Theme version: 3.5 WooCommerce version: 2.3.7

Eva Kemp

Support staff

April 13, 2015 at 15:48

Hello,

You’re using old theme version.
Please update it to 3.7 version. Before update you need remove “woocommerce” folder in the directory wp-content/themes/idstore. It’ll be reuploaded with a new version. Also don’t forget to create a back up of your files and database before update.

Thank you.
Regards,
Eva Kemp.

#56557 Copied

zinfra

Participant

April 15, 2015 at 13:17

Dear Eva,

thank you for your prompt reply, I updated the theme now its little bit ok but still some issues.

1: i cannot able to see my products and categories link is not working.
2: checkout page still having alignment issues.
3: i purchase the multiple shipping delivery address plugin which is also not showing on checkout page.

Regards,
Adnan

Please, contact administrator
for this information.

#57076 Copied Theme version: 3.7 WooCommerce version: 2.3.7

Eva Kemp

Support staff

April 15, 2015 at 14:21

Hello,

The link to wp-admin panel is giving 404 error.
Please check it.
Also please provide us with FTP credentials.

Thank you.
Regards,
Eva Kemp.

#57106 Copied

zinfra

Participant

April 20, 2015 at 10:52

Dear Eva,

Now i updated ID theme and install wordpress latest version.

I still have problem with cart page and product category.

http://mdf.ae/shoppingcart/

The product picture on the cart is too big.

On the side bar i put products category which is not working at all.

See the snapshots below:

http://dgg.ae/downloads/MDF/cart%20page.jpg

http://dgg.ae/downloads/MDF/productpicture%20with%20sidebar.jpg

Regards,
Adnan

Please, contact administrator
for this information.

#58015 Copied Theme version: 3.7 WooCommerce version: 2.3.7
Eva Kemp

Support staff

April 20, 2015 at 15:53
Hello,

I’ve added this code in custom.css file:
```
.checkout_cart td img {
   width: 150px !important;
}
ul.product_list_widget li img {
   width: 200px !important;
}
```
Please clear browser cache and check.

Regards,
Eva Kemp.
#58110 Copied
zinfra

Participant

April 20, 2015 at 17:56

Thank you Eva,
cart page is clear now but cart total is not align have a look plz.

How can i solve product category issue which is still thr.
under the product categories links are not working.

after this i will be ready to go live happy to have this theme.

warm regards
adnan

#58154 Copied Theme version: 3.7 WooCommerce version: 2.3.7

Eva Kemp

Support staff

April 20, 2015 at 20:37

Hello,

The issue with links have been fixed. Please clear browser cache and check.
Concerning “cart total”, please show a screenshot of the issue for better understanding.

Thank you.
Regards,
Eva Kemp.

#58202 Copied

zinfra

Participant

April 21, 2015 at 14:33

Dear Eva, Thank a lot i appropriate your prompt reply.

Its working fine know i just change color scheme as per our brand identity. (Only color)

Few changing need to be done, Mention below are the pictures link for reference.

http://dgg.ae/downloads/Webpic/pic3.jpg (pic3 Cart total alignment issue)
http://dgg.ae/downloads/Webpic/pic4.jpg (pic4 registration page link is not working)
http://dgg.ae/downloads/Webpic/pic5.jpg (pic5 shipping address field need to replace with office numb)

After this we are done. :))

Regards,
Adnan

#58464 Copied Theme version: 3.7 WooCommerce version: 2.3.7

Brian Johnson

Member

April 21, 2015 at 15:32

Hello

We are unable to login with ftp credentials you gave to us. Please check them.

With best regards
Brian Johnson

#58479 Copied

Eva Kemp

Support staff

April 21, 2015 at 19:06

Hello,

1. As I see “Totals” section on the Cart page is displayed fine:
http://storage3.static.itmages.com/i/15/0421/s_1429638827_3336291_fb1b0aa456.png

2. Please try to update WordPress to the latest version and check Register page after that.

3. Concerning this query you should contact Woocommerce support.

Thank you.
Regards,
Eva Kemp.

#58555 Copied
Tagged: align, cart, shopping, themes, woocommerce, wordpress
Viewing 13 results - 1 through 13 (of 13 total)