Hello,
Since updating the theme to version 1.4, the shopping cart has a ton of errors. I had been testing the shopping cart (while on version 1.3) and everything was working well, I was also using W3 Total Cache and there were no problems.
Since updating to the latest version, when clicking the ‘add to cart’ button, I would get a blank modal window (where the loading spinner goes) showing absolutely nothing, and the page would stay there with no change and no products would be added to the cart; at other times, the blank modal would stay there but if I refreshed the page the item would be added to my cart (no confirmation or anything, it would just be there). Other times, the page would immediately refresh after clicking the add to cart button and the item would be in the cart with no problems. I would say it worked 1 out of 5 times I tried to add a product to the cart.
I disabled W3 Total Cache hoping that would fix the issue (I know caching plugins can conflict with WooCommerce), but the issue remains. I have “Enable AJAX add to cart buttons on archives” unchecked from the WooCommerce settings, but I still get the modal after clicking the add to cart button, only difference is now I get an endless spinner (and no products added to the cart) and the following message from the console:
Failed to load resource: the server responded with a status of 500 (Internal Server Error): https://www.******.com/wp-admin/admin-ajax.php
I have contacted my host and ajax isn’t blocked, there aren’t any issues on their server either, so I am out of ideas on what could be causing this issue. The told me to contact the theme developers as they might be able to help, so I’m hoping this will be it.
Thanks
