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Shopping Cart notification message missing / Sales booster not visible

This topic has 8 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Luca Rossi

Peter

Participant

January 10, 2025 at 10:12

what are the difference between the 3 checkout options?
1) standard shortcode
2) elementor separated widget
3) elementor widget (default)

We are currently using Cart Page widget. Its working, but cannot view notification
when viewing the shopping cart page.

Example:
We activate the sales booster – cart / checkout progress bar.
but is not visible when viewing shopping cart or during checkout.

How can we fix it?

See attached images:

Please, contact administrator
for this information.

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support staff only.

#430114 Copied Theme version: 9.4.6

7 Answers

Tony Rodriguez

Support staff

January 10, 2025 at 12:13

Hello, @Peter,

Thank you for contacting us and for using XStore.

1/ In the XStore theme, the three checkout options you’ve mentioned—standard shortcode, Elementor separated widget, and Elementor widget (default)—refer to different ways of displaying the checkout page or sections of it using either shortcodes or Elementor widgets.

2/ We kindly request you to navigate to **XStore Builders > Cart Page Builder > Go to Builder**, then add the **Progress Bar (Sale Booster)** widget and update it accordingly.

For your reference, please review the attached image provided in the private content area. Additionally, you can consult our theme documentation for further guidance at the following link:
https://www.8theme.com/documentation/xstore/xstore-features/cart-checkout-progress-bar/

If the issue persists, we kindly ask you to share your website’s WP-Admin access in the private content area so that we can review your settings in detail and assist you further.

Best regards,
The 8Theme Team

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#430138 Copied

Peter

Participant

January 10, 2025 at 16:10

Hi Tony,

We were able to add the widget of Progress Bar(sales booster)

its working, but we are still missing other notifications.

Before, we are using the widget “shortcode” and [woocommerce_cart] see the image of old shopping cart I upload #1

On the old Cart its showing the WPLoyalty points notifications,
sales booster checkout progress bar, and if we added a coupon, it pop ups notification on top as well like, coupon added, or if coupon invalid.

We encounter an issue with the old cart setup, Its like 1 cart is showing to all users, and there is already lots of items on the cart that we cannot remove no matter what we do.

We were able to fix, by creating new cart under the widget Cart page(default). However, using this widget we are missing lots of notifications.

We also added the widget of Woocommerce Notice, but its still not able to show the WPLoyalty notifications.

See second screenshots after we added the cart sales booster progress bar. #2.

How can we make the widget Cat page(default) functions like the old cart we had, that all notifications works?

Files is visible for topic creator and
support staff only.

#430176 Copied

Tony Rodriguez

Support staff

January 11, 2025 at 06:40

Hello, @Peter,

Thank you for your response.

Unfortunately, we are unable to review the screenshot you have provided.

1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

2/ Kidnly access to your site’s WordPress admin panel. Please share the credentials securely in the private content area. so we can take a closer look at our settings and help you.

3/ Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
Let us know the result.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

Thank you for your cooperation and we look forward to hearing from you soon.

Best regards,
The 8Theme Team

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#430207 Copied

Peter

Participant

January 13, 2025 at 16:11

Hi Tony,

Sorry, images did not upload correctly. I’ll resend it.

We were able to add the widget of Progress Bar(sales booster)

its working, but we are still missing other notifications.

Before, we are using the widget “shortcode” and [woocommerce_cart] see the image of old shopping cart I upload #1

On the old Cart its showing the WPLoyalty points notifications,
sales booster checkout progress bar, and if we added a coupon, it pop up notification on top as well like, coupon added, or if coupon invalid.

We encounter an issue with the old cart setup, Its like 1 cart is showing to all users, and there is already lots of items on the cart that we cannot remove no matter what we do.

We were able to fix, by creating new cart under the widget Cart page(default). However, using this widget we are missing lots of notifications.

We also added the widget of Woocommerce Notice, but its still not able to show the WPLoyalty notifications.

See second screenshots after we added the cart sales booster progress bar. #2.

How can we make the widget Cat page(default) functions like the old cart we had, that all notifications works?

Files is visible for topic creator and
support staff only.

#430454 Copied

Luca Rossi

Support staff

January 14, 2025 at 12:33

Dear @Peter,

We hope this message finds you well.

It appears that the staging site information was not included. Could you kindly provide it to us again? This will allow us to proceed with applying the custom codes for you.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#430536 Copied

Peter

Participant

January 14, 2025 at 16:04

Hi Luca,

Attached are the details you need:

Thanks,

Please contact administrator
for this information.

#430571 Copied
Luca Rossi

Support staff

January 15, 2025 at 07:31
Dear @Peter,

We hope this message finds you well.

We would like to inform you that we have created a do_hook shortcode using custom code within the functions.php file located in your child theme. The code is as follows:

add_shortcode( 'do_hook', function( $atts = array(), $content = null, $tag = '' ) { if ( isset( $atts['hook'] ) ) { do_action( $atts['hook'] ); } return; });

To implement this, we added the shortcode above the cart form as shown below:

[do_hook hook="woocommerce_before_cart"]

As a result, the WPLoyalty notification is now displaying correctly. You can view the outcome here: https://prnt.sc/4rWv3K1kR4hT.

Could you kindly review this and confirm if everything is functioning as expected?

Thank you for your time and assistance.

Best regards,
The 8Theme Team
#430632 Copied
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