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Shopping cart off canvas alignment gets bad on every page except the home page

This topic has 7 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

Hanzla Nadeem

Participant

January 4, 2024 at 22:30

hi,
how can I correct the alignment of the off canvas cart, I get to see the alignments disturbed on every page except the home page; this what it is supposed to look like after my some of css customization

https://imgur.com/a/cMLIewc
The first image in this attachment is what I want also on every other pages

#378614 Copied Theme version: 9.2

6 Answers

Tony Rodriguez

Support staff

January 5, 2024 at 14:08

Hello, @Hanzla Nadeem,

Thank you for bringing the off-canvas cart alignment issue to our attention, and I appreciate your patience as we worked to resolve it. After a thorough investigation, we have identified the root cause of the alignment discrepancies you were experiencing on various pages, except the home page.

The issue persisted due to the concurrent usage of the Elementor >> Settings >> Integration >> WooCommerce >> Mini Cart Template. Our analysis revealed that the XStore mini cart XStore >>Theme Setting >>Header Builder >> Cart and the Elementor mini cart were conflicting with each other, resulting in the alignment disturbances you observed.

To address this, we have taken the necessary steps to disable the Elementor mini cart template.

We understand the importance of a seamless and visually appealing shopping experience for our customers. Going forward, please be mindful that enabling both the XStore mini cart and Elementor mini cart simultaneously may lead to conflicts. We recommend utilizing one mini cart at a time to ensure optimal functionality and alignment consistency.

For your convenience, we have attached a visual reference in the provided image link:
https://imgur.com/a/mDaoDbp
https://imgur.com/a/oyg8qF0

Kind Regards,
8theme team

#378726 Copied

Hanzla Nadeem

Participant

January 5, 2024 at 14:33

I want to use the mini cart provided by x store, so which one should I disable, woocommerce one or the elementor one?

#378733 Copied

Hanzla Nadeem

Participant

January 5, 2024 at 14:39

I have seen after clearing the cache but the alignment is still disturbed in pages other than home page, you can see if you go to any category page

#378737 Copied

Tony Rodriguez

Support staff

January 6, 2024 at 07:42

Hello, @Hanzla Nadeem,

Upon reviewing your concern, we’d like to inform you that we have already taken the necessary steps to address the alignment issue.

Previously, we disabled the Elementor mini cart template via Elementor >> Settings >> Integration >> WooCommerce, and the XStore mini cart is now functioning correctly on your site. We have thoroughly tested the mini cart on various pages, including shop products and category pages, and we can confirm that the XStore mini cart is the only one in use.

To ensure that you are viewing the corrected version, we kindly request you to clear your browser cache. Additionally, we recommend checking the website in private or incognito mode to ensure that any cached data does not interfere with the updated display.

For your convenience, we have attached a visual reference to this email. You can also view a demonstration of the corrected mini cart functionality by clicking on the following video link: https://www.veed.io/view/ca7ff67a-4fc0-4d2a-a541-4bb13edd88dd?sharingWidget=true&panel=share

If you encounter any difficulties or require further assistance during this process, please do not hesitate to contact us.

Kind Regards,
8theme team

#378836 Copied

Hanzla Nadeem

Participant

January 6, 2024 at 09:28

yes ,now its working
Thanks a lot!

#378842 Copied

Tony Rodriguez

Support staff

January 6, 2024 at 13:25

Hello, @Hanzla Nadeem,

You’re welcome! We are glad to hear that it’s working now. If you have any more questions or if there’s anything else I can help you with, feel free to ask. Happy to assist!

Have a nice weekend!

This topic is now closed.

Kind Regards,
8theme team

#378870 Copied
Tagged: best selling woocommerce, home page exception, off canvas alignment, page layout issues, shopping cart alignment, troubleshooting woocommerce, woocommerce themes
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