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Shortcodes stopped working with Royal 6.0.0

This topic has 23 replies, 4 voices, and was last updated 5 years, 2 months ago ago by Olga Barlow

Royalty

Participant

August 20, 2019 at 09:56

Hello,
I noticed that you removed the shortcodes.php file. Now, all of my shortcodes ([et_top_cart],…) stopped working. How can I fix this?

#219501 Copied Theme version: 6.0.0.

22 Answers

Olga Barlow

Support staff

August 20, 2019 at 10:37

Hello,

All the shortcodes were moved to Royal core plugin according to ThemeForest requirements.
Update Royal Core plugin to version 1.1 at least if you updated theme to 6.0 version. Don’t forget to install Redux and CMB2 plugins – plugins after the 6.0 update.

Regards

#219504 Copied

Royalty

Participant

August 20, 2019 at 10:42

Thank you.
Thats exacelty what I did: Royal version 6.0.0, Royal Core 1.1.0, Redux and CMB2.
Then I deactivated all other plugins, only Royal Core, Woocommerce, Reduc & CMB2 are active.
But still all my shortcodes dont work..

#219507 Copied

Olga Barlow

Support staff

August 20, 2019 at 10:52

Hello,

Provide us with Dashboard and FTP access to your site to check.

Regards

#219508 Copied

Royalty

Participant

August 20, 2019 at 19:37

Please find temporary access in private content. Please do not publish my website. Thank you.

Please contact administrator
for this information.

#219571 Copied

Rose Tyler

Support staff

August 21, 2019 at 08:09

Hello,

You need to install all required plugins – https://prnt.sc/ovg5ww

Regards

#219593 Copied

Royalty

Participant

August 21, 2019 at 08:17

I just installed them for testing and indeed, it seems that Visual Composer is now needed, otherwise all shortcodes dont work. But I dont need VC. I dont want to install 3 more plugins- in addition to the 3 other required ones – so 6 plugins needed in order for 1 theme to work?!.
That makes no sense at all. Installing such a huge plugin I dont need just to show the shortcodes. Could you please tell me what to do to fix this without Visual Composer? It worked so well with the previous versions…

#219596 Copied

Rose Tyler

Support staff

August 21, 2019 at 09:07

The cart is fixed. Please check now.

Regards

#219604 Copied

Royalty

Participant

August 22, 2019 at 11:56

Thank you. What did you change in order to make the cart working?
Anyway, there are other shortcodes that dont work anymore, e.g. the static blocks shortcode like [block id=“1055″] or [etheme_products categories=“47″ order=“rand“ desktop=“5″ notebook=“5″ tablet=“4″ phones=“1″].
They only work when Visual Composer is active, but I dont want this huge unneeded plugin to be active…
Any help would be really appreciated.

#219702 Copied

Olga Barlow

Support staff

August 22, 2019 at 13:10

Hello,

Fixed. Check now.

Regards

#219729 Copied

Royalty

Participant

August 22, 2019 at 15:59

Great, thank you very much!
Would you please let me know what you changed so that I can make these changes after updates?

#219751 Copied

Olga Barlow

Support staff

August 22, 2019 at 16:40

Hello,

You are welcome.
This is the theme issue and new update of Royal core plugin includes the fix. We made changes in core plugin files.

Regards

#219754 Copied

Royalty

Participant

August 22, 2019 at 21:06

Perfect, thank you very much!

#219774 Copied

Royalty

Participant

August 22, 2019 at 23:45

One more thing: Just noticed that the [toggle_block] shortcode doesnt work anymore. How can I fix this?

#219779 Copied

Rose Tyler

Support staff

August 23, 2019 at 09:42

On which page do you use the shortcode? Please provide a URL.

Regards

#219828 Copied

Rose Tyler

Support staff

August 23, 2019 at 10:01

Please check the shortcode now.

Regards

#219834 Copied

Royalty

Participant

August 23, 2019 at 10:16

Works, great, thank you! What did you change?

#219842 Copied

Rose Tyler

Support staff

August 23, 2019 at 10:22

Changes were done in files of the Core plugin, and will be included in the next update.

Regards

#219846 Copied

Royalty

Participant

August 23, 2019 at 12:55

Could you please tell me anyway? Because you made the changes on my testsite and I would like to do them on my live site now.

#219882 Copied

Rose Tyler

Support staff

August 23, 2019 at 13:02

Changes were done in shortcodes.php wp-content/plugins/royal-core/inc folder and in files of royal-core/inc/shortcodes folder.
You can compare files to see changes or just take the royal-core plugin to the live site.

Regards

#219885 Copied

pablostevens

Participant

August 26, 2019 at 15:03

I’m also having this problem, all required plugins are installed and updated. I also get the warning that v6.0 is required and I have 6.1, I also get the warning 1.1.1 Royal core plugin is required when it is installed? When i the update coming out, or can you fix my installation too?

#220081 Copied

pablostevens

Participant

August 26, 2019 at 15:08

Hey, if anyone else having this issue. Just solved it. Originally when I updated the plugin via the normal wordpress update procedure (clicking update). I had all these problems. I downloaded the Royal Core 1.1 directly from 8theme and re-installed it. This seems to fixed all the issues.

#220083 Copied

Olga Barlow

Support staff

August 27, 2019 at 15:11

Hello, @ pablostevens

Yes, re-installing of the core plugin helps to solve the issue. Also, next time it would better to create the individual topic and provide Dashabord access to your site to get fast and helpful answer.

Regards

#220150 Copied
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Shortcodes stopped working with Royal 6.0.0

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