This topic has 8 replies, 3 voices, and was last updated 3 years, 1 months ago ago by Rose Tyler
Hi Support,
I have a plugin installed that allows me to show my variations as single products. I know this is built into the theme however this plugin allows me to exclude variations and give custom titles hence why ive stuck with that.
However i have experienced an issue, When i am on the category page:
https://test.ukgolfacademy.com/product-category/bags/stand-bags
It works fine for example you can see the product Titleist 2021 Players 4 Carbon Stand Bag available in Black and its Navy as 2 seperate products.
But When i Filter by Brand:
https://test.ukgolfacademy.com/product-category/bags/stand-bags/?filter_brand=titleist
It only shows as a single product???
Do you know if its anything in the template that effects this?
As you can see this is a test site at the moment but i will be finishing it up this week so any help would be appreciated!
Thanks Stuart
Hello,
Provide us with WP Dashboard and FTP access to your site. Do you have the same issue if you filter by any default WooCommerce attribute?
Regards
Thanks, Guys, I have put the FTP and Dashboard in the private area.
To be honest I don’t actually filter by any attributes so wouldn’t know.
Look forward to hearing back from you!
Hello,
Thank you. I passed your issue to our developers. I’ll inform you once they find a fix for this issue.
Regards
HI Olga, Any update on this?
Hello,
Take our apologies for the delay in answering. We have a lot of requests these days. So, our developers need more time. Sorry.
Regards
Hi Support, Nearly a month any update? Thanks Stuart
Hello,
Take our apologies for the delay in answering.
We have inspected your plugin and found some functions that make variations work only on specific taxonomies. For example: http://prntscr.com/1z60aap – as you can see register_taxonomy_for_object_type() works only for product_cat and product_tag taxonomies but it would be much better to have some filter or actions to make it work for custom taxonomies such as ‘brand’ is. Examples: http://prntscr.com/1z60vwp or http://prntscr.com/1z614gk.
Also, we found that such taxonomy limits exist in other places too -> http://prntscr.com/1z618jy (only for product_cat and product_tag taxonomies).
But good news is that you can make force recalc for brand with product variations -> http://prntscr.com/1z61csk ( they use default woocommerce filter for these taxonomies ) – but it does not make it work on ‘brand’ taxonomy anyway.
The next code http://prntscr.com/1z61r28 would be better to replace/improve with my version (or smth else more universal) -> http://prntscr.com/1z61z5v.
For more info about compatibility with custom taxonomies, please, contact with plugin’s author.
We did what we could for you.
Regards
Tagged: customize, design, show, single variations, themes, woocommerce, wordpress
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