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Show only parent category in product grid

This topic has 6 replies, 3 voices, and was last updated 5 months, 2 weeks ago ago by Andrew Mitchell

Lucas

Participant

July 9, 2024 at 11:10

Hi team,

I would like to show only the parent category in the xstore product grid in Elementor. When I have a product with a parent and a child category (Parent: “Collection voyage”, Child: “Asie”), it shows “Asie” first because A is before C.
In all cases I would like to show only the parent category which is “Collection voyage”.
I attached a screenshot for you to see.

Can you help me please?

Thanks, Lucas

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support staff only.

#403787 Copied Theme version: 9.2.9

5 Answers

Rose Tyler

Support staff

July 9, 2024 at 11:26

Hello Lucas,

Thank you for reaching out to us with your query.

Please provide temporary wp-admin and FTP access, and we will check what can be done to help you.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#403792 Copied

Lucas

Participant

July 9, 2024 at 12:20

Hello,

Thanks for answering, please see private content area for wp-admin and FTP access.
Can you at the same time update the Filebird plugin for me please ? I can’t do it either via the wordpress extension manager or via the Xstore plugins installer, the update never gets done.

Thanks a lot

Please contact administrator
for this information.

#403812 Copied

Rose Tyler

Support staff

July 9, 2024 at 12:44

Hello Lucas,

We appreciate your prompt response.

We kindly request that you select the primary category for your products and review the results https://prnt.sc/lzGJmJhHHVfu

Plugins can be downloaded from https://www.8theme.com/downloads/ (you can delete the old version and just install the latest).

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#403816 Copied

Lucas

Participant

July 9, 2024 at 14:09

Hello Rose,

Thanks for your help, it solved my problem.

Have a nice day,
Lucas

#403835 Copied

Andrew Mitchell

Support staff

July 9, 2024 at 14:09

Dear Lucas,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#403836 Copied
Tagged: advanced woocommerce customization, best selling woocommerce themes, efficient product display, optimized woocommerce themes, parent category display, product grid customization, woocommerce category management
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