Show pop-up size guide and Media Carousel

This topic has 7 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    October 27, 2023 at 00:00

    Hello good time

    1- I want the size guide section or a photo or a page to open as a pop-up on the product page, but it opens in a new page.

    2- There is a problem with the Media Carousel element, please watch the video

    Thanks

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 27, 2023 at 13:28

    Hello, MAHDAR,

    Thank you for contacting us and for using XStore.

    1/ Please provide URL of single product page the product from your video.

    2/ Please provide URL of page with the problem.

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    October 27, 2023 at 16:51

    Hello
    Was placed

    Please contact administrator
    for this information.
    Avatar: mahdar
    MAHDAR
    Participant
    October 29, 2023 at 09:26

    Hello good time

    Please check this item above
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2023 at 15:07

    Hello, MAHDAR,

    We appreciate your prompt response.

    Please provide FTP access also.

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    October 29, 2023 at 15:21

    Was placed

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2023 at 10:08

    Hello, MAHDAR,

    1/ https://prnt.sc/tTEuMwRSsjtn here a link to a static block has been used instead of an image. If an image is set as indicated in the option description, the popup will function properly – https://prnt.sc/JCV577f7KYZc
    Request about static block you can post here – https://www.8theme.com/taskboard/ , so our dev team read it.
    As a workaround, you can try to use the Modal popup widget instead of the Size guide, and create multiple templates by categories or other types.

    2/ We’ve deactivated https://prnt.sc/B9rdGyIdDXOP , please check now.

    Kind Regards,
    8theme team

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