This topic has 12 replies, 2 voices, and was last updated 7 years, 1 months ago ago by Rose Tyler
hi we update blanco theme at the last version with wordpress and woo commerce lasts versions , after this we have this error of first page and second page of some product category
below the address:
https://www.ideedaprodurre.com/categoria-prodotto/sfilate/donna-sfilate/
you can check that in the third page start to show product .
i identify that the problem is in catalog visibility , if you have some product in this category and set to hide , the result is like this
best regards
Hello,
Please check if the problem persists with default woocommerce theme – Storefront.
If you face the problem only with our theme, please try to disable all 3-rd party plugins and then check. let me know results.
Regards
1)hi i try to activate storefront and works perfectly
2) i try to deactivate all plugins on my installation , but the problem still remain the same
best regards
Francesco
Could you please provide wp-admin and FTP access in Private Content?
Regards
in private content the information
I’ve activated parent theme – https://prnt.sc/hanx6l, so please check changes that you made in child theme.
Regards
Hi Rose
thank you for your cooperation , but there is a problem, i set some product hide from the catalog (built in functionality of wordpress) like the first one at this address https://www.ideedaprodurre.com/product/abbonamento-4-%e2%96%ba-view-textile-magazine-n-119/,
i send you the print screen of setting .
https://prnt.sc/hapvc0
and i see those product in the list .
In previous version of your theme everythings work perfectly , i can set hide and i don’t see in list , i think there is some problem with this setting.
all the best
Francesco
Please provide FTP access in Private Content.
Regards
in private content ftp information
Hello,
Seems it was a problem in blanco/woocommerce folder because I’ve renamed it and upload woocommerce folder from latest theme archive and the problem was solved https://www.ideedaprodurre.com/categoria-prodotto/sfilate/uomo-sfilate/colori-tessuti-uomo-sfilate/
So you may check changes in old woocommerce files in parent theme folder or delete “_woocommerce” http://prntscr.com/hbkw93
Regards
hi thank you for your response .
unfortunately the problem still remain the same , the category that have problem is :
https://www.ideedaprodurre.com/categoria-prodotto/sfilate/donna-sfilate/
not
https://www.ideedaprodurre.com/categoria-prodotto/sfilate/uomo-sfilate/colori-tessuti-uomo-sfilate/
as my previous post i think the problem is in hide from catalog in bundle function of woo commerce
best regards .
Please activate Storefront theme and check https://www.ideedaprodurre.com/categoria-prodotto/sfilate/donna-sfilate/ or see this screenshot https://prnt.sc/haq25t, so seems the problem doesn’t relate to theme.
Regards
Tagged: category display, first page blank, show product, themes, woocommerce, wordpress
You must be logged in to reply to this topic.Log in/Sign up