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Showing categories and subcategories in shop page

This topic has 6 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

konak75

Participant

July 23, 2024 at 13:06

Hello,

When I go to my shop page, I see all the products at once. Is it possible to, when I go to the Shop, it shows the categories, and if you click on a category that has subcategories, that it shows those subcategories?

I want to show the products only if you’ve selected the correct category. Is this possible?

Please, contact administrator
for this information.

#406532 Copied Theme version: 9.3.15

5 Answers

Tony Rodriguez

Support staff

July 23, 2024 at 13:31

Hello, @konak75,

Thank you for choosing XStore as your WooCommerce WordPress theme.

To address your issue, we kindly ask you to follow these steps:

1. Navigate to XStore > Theme Options.
2. Proceed to WooCommerce > Product Catalog.
3. Under Shop Page Display, select “Show Categories.”
4. Click “Publish” to save the changes.

For your reference, please see the attached image which illustrates these steps.
https://paste.pics/RIE8H

We trust this will resolve your concern. Should you require further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#406545 Copied

konak75

Participant

July 23, 2024 at 13:45

Hi,

It is still shown as only products and not categories.

Files is visible for topic creator and
support staff only.

#406547 Copied

Tony Rodriguez

Support staff

July 23, 2024 at 14:05

Hello, @konak75,

Thank you for your response.

We would like to inform you that the issue you were experiencing was due to the use of a custom layout for your shop and archive pages, which was set up under XStore Builders > Product Archive Builder. For further details, you may refer to our documentation: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/.

We have now disabled the custom layout condition, and your site is currently utilizing the default layout for the archive page. As a result, all theme options should now be functioning correctly.

Please take a moment to review the changes at your earliest convenience.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

#406548 Copied

konak75

Participant

July 23, 2024 at 16:02

Hi,

Thank you so much for the quick responses. And thanks for fixing it as well.

I’m really satisfied with your support. Next time, I’ll be buying from you again!

#406586 Copied

Tony Rodriguez

Support staff

July 24, 2024 at 05:52

Hello, @konak75,

You are welcome!

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#406627 Copied
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