Return to previous page

Sicky image - by sergejsvit - on WordPress WooCommerce support

This topic has 19 replies, 3 voices, and was last updated 5 years, 11 months ago ago by Rose Tyler

sergejsvit

Participant

March 22, 2019 at 08:43

Hi

Sticky image works only if it is only one image in the product
If you add product gallery, sticky image is not working

here are the samples

1 image – https://karosupasaule.lv/product/nabor-iz-dvuh-stolovyh-priborov-s-gravirovkoj-v-podarochnoj-korobke-chajnaya-lozhka-desertnaya-lozhka/

with image gallery – https://karosupasaule.lv/product/nabor-iz-chetyryoh-stolovyh-priborov-s-gravirovkoj-v-podarochnoj-korobke-chajnaya-lozhka-desertnaya-lozhka-vilka-nozh/

#211284 Copied Theme version: 5.1.1 (child 1.0)

18 Answers

Rose Tyler

Support staff

March 22, 2019 at 09:01

Hello,

Update theme to version 5.1.6.1.
Let me know about results.

Regards

#211290 Copied

sergejsvit

Participant

March 22, 2019 at 09:04

Hi,

How to make it correctly?

#211291 Copied

Rose Tyler

Support staff

March 22, 2019 at 09:11

Hello,

Please follow our documentation – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
Note, we would recommend you to create a backup of your files and database before starting the update process.

Regards

#211293 Copied

sergejsvit

Participant

March 22, 2019 at 09:26

Unfortunately no result after update

#211294 Copied

Rose Tyler

Support staff

March 22, 2019 at 09:30

Hello,

Have you cleared cache?
Please provide temporary wp-admin and FTP access so we can take a closer look.

Regards

#211295 Copied

sergejsvit

Participant

March 22, 2019 at 09:46

cache cleared, tried on different browsers

Please contact administrator
for this information.

#211296 Copied

Rose Tyler

Support staff

March 22, 2019 at 10:07

Hello,

Please check “Test product” on your site. It is duplicate of this product https://karosupasaule.lv/product/nabor-iz-chetyryoh-stolovyh-priborov-s-gravirovkoj-v-podarochnoj-korobke-chajnaya-lozhka-desertnaya-lozhka-vilka-nozh/ but I’ve added more content in Product short description area http://prntscr.com/n1cphz In your case, the fixed image effect is not visible because there is no empty space at the bottom of image gallery. On products with long content of the short description, the effect works fine, so there are no bugs.
Also, you need to use Private content area http://prntscr.com/n1cm9f to provide access.

Regards

#211297 Copied

sergejsvit

Participant

March 22, 2019 at 11:38

Hi!

yes it works, just a need long short description. But in my case it looks not so good.

For example for product like this – https://karosupasaule.lv/product/avtoruchka-s-gravirovkoj-belaya/ I don`t need a long description. Making a lot of spaces is not a solution.

But when i open product options i want to stick the image on the left.
Is it possible to fix? Make the image always sticky, not depending on the short description size.

#211301 Copied

Olga Barlow

Participant

March 22, 2019 at 12:11

Hello,

I don’t understand how this should look. That option means that if the user has a lot of the description at the right side and a lot of the space below the product image before the product tabs then the user can enable Sticky image option and image will follow the user over that white space. If there is no space below the image when the description is not too long then there is no need to move the image. Do you want to make image stick and display it even over the description and products https://gyazo.com/98efa885b5c758b5e6ade1ed242166ab It looks completely buggy, don’t you think? Or you meant something else? Explain, please, in more details.

Regards

#211305 Copied

sergejsvit

Participant

March 22, 2019 at 12:45

No, Olga

I want to look it like this

http://prntscr.com/n1f2vw

When I open the closed options on the right side, image should flow on the left

#211307 Copied

Rose Tyler

Support staff

March 22, 2019 at 13:31

Hello,

We have tried FTP access to connect to your server and seems you give access to empty directory http://prntscr.com/n1clyg We need access to your WP installation. Our developers will check what can be done to help you.

Regards

#211311 Copied

sergejsvit

Participant

March 22, 2019 at 13:58

Sorry, try now

Please contact administrator
for this information.

#211312 Copied

Olga Barlow

Participant

March 22, 2019 at 14:38

Hello,

FTP works, thanks. I’ll inform you once we fix the problem.

Regards

#211315 Copied
Rose Tyler

Support staff

March 22, 2019 at 14:53
Hello @sergejsvit,

Please add this code in Theme Options > Custom CSS > Custom CSS for desktop:

.single-product .product-fixed-images .product-information { min-height: 790px; }

Let us know the result.

Regards
#211316 Copied
sergejsvit

Participant

March 22, 2019 at 15:10

Yes, it works
Thank you very much!

#211317 Copied

Rose Tyler

Support staff

March 22, 2019 at 15:15

You’re welcome!
If you love XStore and have something nice to say don’t hesitate to tell about this 🙂
We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

Regards

#211318 Copied

sergejsvit

Participant

March 22, 2019 at 15:47

http://prntscr.com/n1hzwl

#211319 Copied

Rose Tyler

Support staff

March 22, 2019 at 15:54

Thanks 🙂
This topic will be closed, please open up new for new questions.
Have a nice day!

Regards

#211320 Copied
Viewing 19 results - 1 through 19 (of 19 total)