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Side arrows and icons not showing on website

This topic has 12 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

sophie

Participant

December 9, 2020 at 19:29

Hi I have an issue with the side arrows and icons disappearing off the website, they just turn into empty boxes. It seems to be related to the redux plug in, I have updated this but the problem is still there.

#263332 Copied Theme version: 4.3.2 WooCommerce version: Version 4.7.1

11 Answers

Olga Barlow

Support staff

December 10, 2020 at 09:49

Hello,

You need to fix the http issue http://prntscr.com/vzl8ol Font is blocked. Either contact your hosting provider to get help with this or try to install Really Simple SSL plugin.

Regards

#263396 Copied

sophie

Participant

December 16, 2020 at 17:27

Thank you that worked, Do you know how you change the font on the single product page? it is different to all the rest of the website. The numbers in this font are not inline and I want it them to appear inline. Please let me know why they are not in Noto Sans which is the website font.

Thanks

Please contact administrator
for this information.

#264376 Copied

Olga Barlow

Support staff

December 18, 2020 at 11:14

Hello,

Could you, please, provide us with WP Dashboard and FTP access to your site?
We’ll check the issue in more detail.

Regards

#264755 Copied

sophie

Participant

December 22, 2020 at 11:12

I am also trying to work out how to create a custom colour for buttons on the website – see screen grabs in private content area.

Please contact administrator
for this information.

#265284 Copied

Olga Barlow

Support staff

December 24, 2020 at 14:26

Hello,

Thank you. WP user has limited permissions and we can’t check the backend settings of our theme. Could you, please, change the user role to admin?

Regards

#265693 Copied

sophie

Participant

December 24, 2020 at 14:28

Hi Olga that is updated for you now. Many Thanks

#265696 Copied

Olga Barlow

Support staff

December 31, 2020 at 11:14

Hello,

Check the font on the single product page now.
To change the color of the WPBakery button choose the custom type https://prnt.sc/wdkosz

Regards

#266383 Copied

sophie

Participant

January 6, 2021 at 19:42

Hi Olga, is this now all fixed? I would like to left align the text on the single product page, and also the menu font and back button are still on in the same font as the rest of the site.

Many Thanks
Sophie

#267084 Copied

Olga Barlow

Support staff

January 7, 2021 at 16:49

Hello,

Check now the menu, return to the previous page and text-align on the single product page.

Regards

#267195 Copied

sophie

Participant

January 8, 2021 at 12:43

Thank you Olga, it seems now that some pages have lost the add to cart button after the last fix.

Please contact administrator
for this information.

#267303 Copied

Olga Barlow

Support staff

January 11, 2021 at 16:17

Hello,

Nope, the add to cart button is changed because of the Hummingbird plugin minification option and order of the minified styles.
Check single product page now.

Regards

#267816 Copied
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