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Side cart panel not working on Add to cart

This topic has 8 replies, 2 voices, and was last updated 3 months, 2 weeks ago ago by Rose Tyler

BHathiya

Participant

August 25, 2024 at 12:55

Side cart panel not working on Add to cart just updating cart icon in the header.
No errors in console and in theme options already enable ajax cart

#411535 Copied Theme version: 9.3.17

7 Answers

Rose Tyler

Support staff

August 25, 2024 at 14:01

Hello, BHathiya,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#411538 Copied

BHathiya

Participant

August 30, 2024 at 09:09

Information shared

Please contact administrator
for this information.

#412315 Copied

Rose Tyler

Support staff

August 30, 2024 at 09:40

Hello, BHathiya,

We appreciate your prompt response.

https://prnt.sc/6HJjrmOA6mJN – please check credentials.

Best Regards,
8Theme’s Team

#412320 Copied

BHathiya

Participant

August 30, 2024 at 11:53

Updated password

Please contact administrator
for this information.

#412354 Copied

Rose Tyler

Support staff

August 30, 2024 at 12:20

Hello, BHathiya,

We appreciate your prompt response.

Header Builder > Cart settings > https://prnt.sc/M_L5xf8f6bah , the result is – https://gyazo.com/c9a866f8254d522bbdfb340841bc9dfa

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#412357 Copied

BHathiya

Participant

August 31, 2024 at 06:08

Hi Team,
Thanks for the support. Really appreciate

#412463 Copied

Rose Tyler

Support staff

September 1, 2024 at 07:37

Hello, BHathiya,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
8Theme’s Team

#412542 Copied
Tagged: add to cart issue, fix add to cart, side cart panel problems, troubleshoot woocommerce, woocommerce wordpress themes, wordpress ecommerce solutions, wordpress store themes
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