Side Menu is not coming in the same orientation which we have selected

This topic has 6 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

  • Avatar: Ritik Kumar
    Ritik Kumar
    Participant
    March 28, 2023 at 09:32

    We have arranged the side in the orientation which i am showingorient which i made but is it coming in this please check it

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2023 at 11:35

    Hello, Ritik Kumar,

    Thank you for getting in touch with us.

    This is the menu – https://prnt.sc/5wCOS87RVHha , but this is – https://prnt.sc/H7hRscjM2uBT products categories widget.

    Enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets > add the widget into the Shop sidebar area and select order way – https://prnt.sc/IKeD2Na3hmNw To modify the order of the categories, please navigate to Products > Categories and hover over the icon to rearrange the categories according to your needs. For a better reference, please see the image provided here: https://prnt.sc/I5RRdVdCYm5X

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Ritik Kumar
    Ritik Kumar
    Participant
    March 30, 2023 at 07:48

    I have followed the above step but it is not resolving please check .

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2023 at 09:38

    Hello, Ritik Kumar,

    Thank you for the response.

    We can not log in https://prnt.sc/UBClXGECK1h9 Please check credentials you provided.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Ritik Kumar
    Ritik Kumar
    Participant
    March 30, 2023 at 18:46

    please check it i am providing the right credentials.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 31, 2023 at 08:33

    Hello Ritik Kumar,

    Thank you for providing the login details. We are pleased to inform you that your issue has been resolved. Please clear your browser cache and revisit your site to confirm. For further reference, please refer to the images provided.

    https://postimg.cc/bG7ZrwpR ,
    https://postimg.cc/VrF0hcPB ,
    https://postimg.cc/K4qDctC7 ,
    https://postimg.cc/75xHBTYc

    Best regards,
    8Theme’s Team

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