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Sidebar can’t display all items in product archive page

This topic has 7 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Andrew Mitchell

ccnam

Participant

September 3, 2024 at 18:40

The sidebar is unable to display all items, but it successfully shows all items when in edit mode

Files is visible for topic creator and
support staff only.

#412938 Copied Theme version: 9.3.17

6 Answers

Tony Rodriguez

Support staff

September 4, 2024 at 06:32

Hello, @ccnam,

Thank you so much for purchasing our theme and contacting our support center.

To enable us to thoroughly review your settings and provide the necessary assistance, we kindly request that you provide your site’s WP-admin access. Please ensure that this information is submitted through the private content area for security purposes.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#412945 Copied

ccnam

Participant

September 4, 2024 at 13:14

Please contact administrator
for this information.

#413022 Copied

Tony Rodriguez

Support staff

September 4, 2024 at 14:01

Hello, @ccnam,

We are currently unable to access the backend of your website as the wp-admin credentials provided do not have administrative privileges. To assist you effectively and address your concerns, we kindly request that you provide us with administrative access.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please submit the updated credentials securely in the private content area. This will enable us to review your settings thoroughly and help resolve the issue promptly.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#413028 Copied

ccnam

Participant

September 4, 2024 at 14:38

updated

Please contact administrator
for this information.

#413036 Copied
Tony Rodriguez

Support staff

September 5, 2024 at 05:05
Hello, @ccnam,

We appreciate your cooperation in providing us with the wp-admin access. We are pleased to inform you that the issue has been successfully resolved.

Please clear your browser cache and verify the changes on your site at your earliest convenience.

We’ve used this code to disable the cache of Categories Filter Widget:
```
add_filter('woocommerce_layered_nav_count_maybe_cache', '__return_false');
add_filter('etheme_widget_product_categories_cache', '__return_false');
```
Should you encounter any further issues or have additional queries, feel free to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.
#413083 Copied
Andrew Mitchell

Support staff

September 6, 2024 at 10:36

Dear ccnam,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#413267 Copied
Tagged: fix woocommerce sidebar, product archive page, sidebar display issues, woocommerce archive troubleshooting, woocommerce product display, wordpress sidebar problems, wordpress woocommerce themes
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The issue related to '‘Sidebar can’t display all items in product archive page’' has been successfully resolved, and the topic is now closed for further responses

Sidebar can’t display all items in product archive page

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