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Sidebar Filter menu are inside the products, issue with layout

This topic has 5 replies, 3 voices, and was last updated 11 months, 1 weeks ago ago by Andrew Mitchell

ProdbyDaan

Participant

January 15, 2024 at 15:14

Hey Team,

please check the Screenshot:
https://prnt.sc/NxymprTHssP4

Sometime when I visit the website, the filters from the sidebar are in mixes with the products.
After refreshing the website, the filters a on the correct stop.
I cleared the Caches.
Can you help?

The filter Plugin we use is https://codecanyon.net/item/filter-everything-wordpress-woocommerce-filter/31634508

Thanks, Daniel.

#379963 Copied Theme version: 9.2.5

4 Answers

Rose Tyler

Support staff

January 15, 2024 at 16:27

Hello, ProdbyDaan,

Thank you for contacting us and for using XStore.

For the issue you are experiencing, we kindly suggest navigating to Theme Options, then to WooCommerce, followed by Shop, and finally to Shop Page Layout, where you can disable the “Sticky Sidebar” feature.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#379972 Copied

ProdbyDaan

Participant

January 15, 2024 at 16:32

Hello Rose,

thanks for the quick response.
Can it happen that settings change on their own?

I haven’t changed anything, and sometimes I have the feeling that settings are reset again.

#379973 Copied

Rose Tyler

Support staff

January 15, 2024 at 16:52

Hello, ProdbyDaan,

We would like to inquire whether you are utilizing a caching plugin on your website. It is possible that the issue you are experiencing is due to the occasional display of a cached version of the site, which would necessitate clearing the cache to resolve.

Are there any other individuals who have access to your website? It is conceivable that if someone else was making changes to the site concurrently with your updates, their saved changes might have caused some confusion.

Best Regards,
8Theme’s Team

#379980 Copied

Andrew Mitchell

Support staff

January 19, 2024 at 08:47

Dear ProdbyDaan,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#380546 Copied
Tagged: fix woocommerce layout, product sidebar filter, woocommerce product menu, woocommerce templates, wordpress layout issues, wordpress sidebar filter, wordpress template solutions
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Sidebar Filter menu are inside the products, issue with layout

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