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Sidebar filter product - by mantolis - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

mantolis

Participant

May 15, 2020 at 12:20

hello, i try to find the way to add product filter in Sidebar, like color, price size and i can’t. some categories has the price filter, some not. really i cant understand what i’m do wrong.
also in category page if a product has variation, the image don’t change when i choose the option. i must slide the image by myself and then works.

Please, contact administrator
for this information.

#237365 Copied Theme version: 632 WooCommerce version: 4.1.0

14 Answers

mantolis

Participant

May 15, 2020 at 22:14

hi filter solved. 🙂
is any way to change the image when i press variotions ?
thanks

#237429 Copied

Rose Tyler

Support staff

May 16, 2020 at 07:24

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

#237446 Copied

mantolis

Participant

May 16, 2020 at 19:17

thank you for reply,
you have done a wonderful theme
color black and white

Please contact administrator
for this information.

#237566 Copied

Rose Tyler

Support staff

May 17, 2020 at 06:18

Hello,

You updated the Core plugin, so the theme should be updated also – http://prntscr.com/si921i
Follow our documentation https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , after the theme update clear cache and check the variable product one more time.

Regards

#237587 Copied

mantolis

Participant

May 18, 2020 at 22:56

hi, i install the 633 ver but nothing changed.
(1)
i notice that in your demo is the same
https://xstore.8theme.com/product-category/women/dresses/
i don’t now if that is the way or that is issue…

(2)
Also i have a new issue
Please go to the product and try to choose the last image. You can see and never appeared in view windows the last image now. appearing the 1 from last.
I restore 632 and last image appeared normally

Please contact administrator
for this information.

#237789 Copied

Olga Barlow

Participant

May 19, 2020 at 15:31

Hello,

1) I can’t log in anymore using the credentials that you provided. Please, provide us with correct access to your WP Dashboard to allow us to check the product settings. Did you upload the image for the variation http://prntscr.com/sjq9t8

2) Provide us with FTP access to check the problem with the gallery image in more detail.

Regards

#237911 Copied

mantolis

Participant

May 19, 2020 at 17:16

Hi Olga,
credentials checked .
Yes i have add variation for black and white color
thank you

Please contact administrator
for this information.

#237926 Copied

mantolis

Participant

May 19, 2020 at 21:30

as i saw now , for product that have more than 2 images, the last image not viewed. click not work

Please contact administrator
for this information.

#237984 Copied

Olga Barlow

Participant

May 20, 2020 at 12:31

Hello,

Thank you. I have passed your requests to our developers. I’ll inform you once they fix the problems.

Regards

#238062 Copied

Olga Barlow

Participant

May 23, 2020 at 15:54

Hello,

Sorry for some delay in answering.
We have fixed both issues. Check, please, from your side and let me know if everything is ok.

Regards

#238534 Copied

mantolis

Participant

May 26, 2020 at 11:20

hello Olga, i”ll check and i let you know.
Thank you

#238791 Copied

Olga Barlow

Participant

May 26, 2020 at 18:35

Hello,

Ok, sure. Take your time.

Regards

#238848 Copied

mantolis

Participant

May 30, 2020 at 09:02

hello Olga. Yes the problem is appearing images as i saw solved.
Is something that i must know, to avoid any similar issue?

thank you Thank uuu

#239303 Copied

Olga Barlow

Participant

May 30, 2020 at 20:03

Hello,

That was some compatibility issue with the Elementor sliders. We’ll include the fix in the next theme update, so don’t worry about this.

Regards

#239378 Copied
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