Sidebar is changed due to update - by gewoonbovenaan

This topic has 12 replies, 4 voices, and was last updated 4 years, 1 months ago ago by Rose Tyler

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 3, 2020 at 13:19

    Hi updated the theme and somehow the sidebar is under the products. https://gyazo.com/a27c0e561f7536ceb56f204dda956898 while its correct when opening the shoppage in theme options https://gyazo.com/5b13ac3ad4999c533b256aaa73e1bcd1
    any idea why?

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 3, 2020 at 16:10

    Another issue that occured is that when clicking on mobile on the collapsing menu, it first collapses well. when u close it and reopen again it stucks. https://gyazo.com/4477b4bc3d145f22eca51c7de38334c4

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 3, 2020 at 19:30

    Hello,

    Provide us with FTP access to your site to check the issue in more detail, please.

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 4, 2020 at 14:58

    herewith

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 4, 2020 at 17:36

    Hello,

    Thank you. We have passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 6, 2020 at 15:52

    Hello,

    Check now, please.

    Regards

    Avatar: Gregor_Ortega
    Gregor Ortega
    Participant
    November 9, 2020 at 11:33

    I have the same issue. Can you say me what I have to change 🙂

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2020 at 13:21

    Hello Gregor_Ortega,

    Here is loop-start.php file – https://dropmefiles.com/mUg9H , re-upload it via FTP into xstore/woocommerce/loop/ folder.
    Also, the fix will be added in the next theme update.

    Regards

    Avatar: Gregor_Ortega
    Gregor Ortega
    Participant
    November 9, 2020 at 13:28

    Thanks a lot!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 9, 2020 at 13:31

    You’re welcome!

    Regards

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    November 10, 2020 at 13:37

    You solved the first issue but this issue remains. can u please check? Another issue that occured is that when clicking on mobile on the collapsing menu, it first collapses well. when u close it and reopen again it stucks. https://gyazo.com/4477b4bc3d145f22eca51c7de38334c4

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2020 at 13:50

    Go to Plugins > disable and remove the XStore Core plugin. After that go to XStore > Plugin Installer > install XStore core again.

    Regards

  • Viewing 12 results - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.