This topic has 15 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez
Regards,
why is sidebar moving content of “No results found” to the right if there is no need for sidebar in this situation, it just leaves strange looking layout. How can i resolve this since I need layout with sidebar in my shop pages?
Hello, Vedad07,
Thank you for getting in touch with us.
Header builder > Search > SEARCH RESULTS PAGE > Sidebar Position.
Should you have any further inquiries or issues, we encourage you to contact us without hesitation. Our support team is consistently accessible to provide assistance.
Kind Regards,
8theme team
Ok, thank you, that part is resolved. I also have the same situation when there is an empty archive for example. archive of category: shirts, when there are no products, it shows the same layout. Can you help me with this also?
Hello, Vedad07,
We appreciate your prompt response.
Please provide URL of the mentioned page and temporary wp-admin access, so we can take a closer look at your settings.
Kind Regards,
8theme team
Hi, thank you for your amazingly quick assistance and approach. I am sending you the access
Hello, Vedad07,
We’ve added a Product Categories Widget – https://prnt.sc/5J3-9WKjWi19
Please check how it works now.
Kind Regards,
8theme team
Thank you for your help, but It wasn’t the right solution since the filters I had were perfectly good. You changed now all the filters that were perfect for the shop page. The only thing that was bugged inside the theme is the layout of an archive page that doesn’t have products inside – it pushes the content like the sidebar is still there. For example, the best solution for an empty archive is to not have a sidebar at all to enable text positioning to the centre. Hope you understood. Thanks again for your assistance.
Hello, Vedad07,
Thank you for your response.
Please provide FTP access, we will check more deeply what can be done to help you.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Kind Regards,
8theme team
Sending you FTP access.
Hello, Vedad07,
Thank you for your response, but we can’t connect.
Please check – try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
Is there a restriction by ip or something else that doesn’t allow us to connect?
Kind Regards,
8theme team
Ok, FTP issue is now resolved. I managed to connect.
Hello, Vedad07,
Thank you for your response.
We will have another specialist review your inquiry in greater detail and will be in touch with you.
Please be patient and do not change access.
Kind Regards,
8theme team
Hello, Vedad07,
Please, check now!
We added for you next code snippet to child-theme/functions.php
add_filter('etheme_page_config', function($layout) {
if ( class_exists('WooCommerce') && get_query_var('et_is-woocommerce-archive', false) && !woocommerce_products_will_display() ) {
set_query_var('et_cat-sidebar', 'without');
$layout['sidebar'] = 'without';
}
return $layout;
});
Kind Regards,
8theme team
This solution works. Thank you very much for the assistance.
Hello, @Vedad07,
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Please note that for any new issues, you should create a new ticket on the support forum.
This topic is now closed.
Warm regards,
8Theme’s Team.
The issue related to '‘Sidebar moving content to the right when no search results found’' has been successfully resolved, and the topic is now closed for further responses