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Sidebar not showing correctly - by Ciornei Vasile

This topic has 7 replies, 3 voices, and was last updated 4 years ago ago by Ciornei Vasile

Ciornei Vasile

Participant

November 16, 2020 at 12:41

Hi. The sidebar’s not showing correctly and it drives me crazy. I don’t know what to do anymore.
It appears after all the products, not on the left as it should. It’s not a matter of width, I shrink it…
Please help.
I leave a gif to see – https://gyazo.com/ea303cf126a68633741696bee0375fb3

#259776 Copied Theme version: 7.1.2 WooCommerce version: 4.7.0

6 Answers

Rose Tyler

Support staff

November 16, 2020 at 13:05

Hello,

It was a problem in 7.1 version, but it is fixed in 7.1.2. Try to clear all cache (browser, plugin, server) and check then.
If this doesn’t help, provide temporary wp-admin and FTP access, so we can take a closer look.

Regards

#259784 Copied

Ciornei Vasile

Participant

November 16, 2020 at 22:30

Private Content area

Please contact administrator
for this information.

#259916 Copied

Olga Barlow

Support staff

November 17, 2020 at 16:39

Hello,

Thank you. It looks like a compatibility issue with the WOOF – WooCommerce Products Filter plugin.
We have passed your issue to our developers. I’ll inform you once they fix the problem.

Regards

#260039 Copied

Ciornei Vasile

Participant

November 17, 2020 at 17:51

Awesome, thank you. I’ll wait

#260063 Copied

Olga Barlow

Support staff

November 18, 2020 at 11:40

Hello,

We checked and found that the mentioned plugin uses WooCommerce actions: before_shop_loop and after_shop_loop https://prnt.sc/vlbvxe but before_shop_loop does not work and it breaks the HTML structure because plugin adds only close div tag. Contact plugin author and ask them to check why the first action does not work because we can do nothing from or side.

Regards

#260165 Copied

Ciornei Vasile

Participant

November 18, 2020 at 12:15

Ok, thank you very much for the effort. I will contact them. Best regards, Vasile

#260173 Copied
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