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Sidebar widget disappearing on some catergories

This topic has 4 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

Ger Shiel

Participant

December 7, 2022 at 12:40

Hi, I have two problems that I cannot solve with the xstore theme.
I have some catergories that is not displaying the side widget – it is on the page but in the bottom left hand corner off the screen .
I also have products displaying badly in the products section. It is set to 3 products but some are squashed together.

#340790 Copied Theme version: 1

3 Answers

Rose Tyler

Support staff

December 7, 2022 at 13:31

Hello,

Thanks for using our theme.
Your site is under maintenance mode, so we can’t check it.
Please provide temporary wp-admin access via the Private Content area. Also, provide screenshots of problems.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share links here.

Regards

#340799 Copied

Ger Shiel

Participant

December 7, 2022 at 17:48

Hi,

I have created a new user. Could you please have a look?

Please contact administrator
for this information.

#340832 Copied

Rose Tyler

Support staff

December 7, 2022 at 21:19

Hello,

We can’t log in (the password is incorrect). Please check.

Please try: Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off. Then check your Shop page.

Regards

#340849 Copied
Tagged: categories, disappearing, solutions, themes, widget, woocommerce, wordpress
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