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Sign up and mail request while forgetting the password are not available

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Rose Tyler

rahul

Participant

October 6, 2024 at 09:42

while sign up in account, i am getting direct sign-in page, without sign-up how sign-in can be done. 2ndly if any account holder forget password the mail is not sent to mail id

#417413 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

October 6, 2024 at 11:16

Hello,

Thank you for reaching out to us with your concerns. We understand that you are experiencing issues with the sign-up process on our website, as well as difficulties with the password recovery system.

This functionality comes from the WooCommerce plugin and is independent of our theme.
Please read these articles – https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/ https://woocommerce.com/document/configuring-woocommerce-settings/#accounts-and-privacy-settings

We hope this information is helpful.

Best Regards,
8Theme’s Team

#417424 Copied
Tagged: mail request unavailable, password recovery, sign up issues, woocommerce support, woocommerce templates, wordpress troubleshooting
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