This topic has 2 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Luca Rossi
Hi Team,
I’ve been experiencing slow website speed ever since I started using your theme. Initially, I thought it was a hosting issue, so I switched to a dedicated server, but the problem persists. I contacted the hosting provider, and they advised me to reach out to you for assistance. I hope you can help me resolve this issue; otherwise, I’ll need to request a refund for the theme and consider switching to Astra Pro.
Thank you.
Dear @Living Space,
We hope this message finds you well. We kindly request that you revert your website back to the XStore theme. This will enable us to thoroughly investigate and address the issues you have encountered.
Additionally, we recommend reviewing our theme documentation, which provides detailed guidance on optimizing your website’s performance. You can access this valuable resource at the following links:
– [How to Speed Up My Website](https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/)
– [How to Improve WP Rocket Settings with XStore](https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/)
We appreciate your cooperation and look forward to assisting you further.
Best Regards,
The 8Theme Team.
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