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Since one of your updates the discount/coupon settings are incorrect for my site at checkout page

This topic has 1 reply, 1 voice, and was last updated 3 hours, 41 minutes ago ago by Applesandcider

Applesandcider

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October 2, 2024 at 17:59

Hi, I have been using Yith deposit plugin alongside your theme.

See the no coupon screenshot attached. As you can see, the total underlined in red consists of the deposit amount and the total price amount, this is good and correct.

Please see the with coupon attachment. As you can see, once a coupon has been added, the total underlined in red consists of the reduced deposit amount (which is correct) but shows the balance now and not the total price, which can be confusing to customers.

This wasn’t happening about a week ago when I was last working on this section of my website, so I believe it might have started happening since one of your previous updates.

When I disable your theme it works fine. To confirm once again, it was working fine about a week ago with your theme.

Please let me know if this can be brought back to how it was before, so that when a coupon is added, the total price is still shown and not the balance.

Thanks

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#416790 Copied Theme version: 9.4.1
Tagged: checkout page problem, coupon settings error, discount issue, site update issues, woocommerce checkout troubleshooting, wordpress woocommerce templates
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