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Single image with visual composer don't work

This topic has 4 replies, 3 voices, and was last updated 9 years ago ago by Eva Kemp

morganaeffect

Participant

November 22, 2015 at 13:59

Hi,
the visual composer single image inserting no longer works.
I updated the plugin, but it’s the same.

I read in several posts that others users have the same problem.
I might have an answer to the problem?
Thank you

Federica

#100718 Copied Theme version: 4.3.1. WooCommerce version: 2.4.10

3 Answers

Eva Kemp

Support staff

November 23, 2015 at 11:09

Hello,

Please update the theme to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#100811 Copied

novisplet

Participant

November 24, 2015 at 08:55

Hello!
Unfortunately i did not use child theme and the theme is heavily modified. So can you please just tell me which files in theme should i change that will make theme compatabile with new visual composer ? And not change all of the theme files? I suppose for VC compatability is enough to replace just a few files… Thanks!

#101005 Copied Theme version: 1.4

Eva Kemp

Support staff

November 24, 2015 at 09:49

Hello,

We don’t recommend to reupload just few files, but to update the whole theme.
And we don’t suggest to edit original theme files. Please create child theme and move your changes there.
After that create site back up and update the theme (or you may reupload the file vc.php in wp-content/themes/woopress/framework directory).

Thank you.
Regards,
Eva Kemp.

#101010 Copied
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