This topic has 7 replies, 4 voices, and was last updated 4 weeks, 1 days ago ago by Andrew Mitchell
Hello, Rodlens Hora,
Thank you for reaching out to us.
We kindly request that you record a video and upload it to a file-sharing service, such as https://wetransfer.com/. Please share the URL with us once the upload is complete. Additionally, we would appreciate it if you could provide the URL of the demo page.
Thank you for your cooperation.
Best Regards,
8Theme’s Team
video and login in private area
Dear @Rodlens Hora,
We hope this message finds you well. We wish to inform you that we have identified a technical issue within the structure of our comment form. Currently, the form does not correctly auto-scroll to accommodate comments that have been left. This issue has been scheduled for resolution in the upcoming update of our theme.
However, we understand the urgency of the matter and are prepared to expedite the fix for your website. To proceed, we kindly request that you provide us with the correct FTP access details. This will enable us to implement the necessary adjustments directly to your site files.
We appreciate your cooperation and look forward to resolving this matter swiftly.
Best regards,
Jack Richardson
The 8Theme Team
No worries I’ll wait for the update thank you I just wanted to report that. I requested feature in the roadmap
Dear @Rodlens Hora,
Thank you for your understanding and cooperation!
Warm Regards,
The 8Theme Team
Dear Rodlens Hora,
We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.
Click here to rate now: https://themeforest.net/downloads
Thank you sincerely for your ongoing support!
Best Regards,
The 8Theme Team
The issue related to '‘single post comment icon do not auto scroll to the comment section after having 1 or more comment’' has been successfully resolved, and the topic is now closed for further responses