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Single Product Builder – Сonnection Block

This topic has 12 replies, 3 voices, and was last updated 3 years, 8 months ago ago by Olga Barlow

misha

Participant

April 12, 2021 at 15:13

Здраствуйте,

Я использую в Single Product Builder два Сonnection Block.
Почему то на сайте один Сonnection Block показываешься два раза (другой Сonnection Block не отображается).

В чем может быть дело? Не подскажите?

#283663 Copied Theme version: 7.2.7

11 Answers

misha

Participant

April 12, 2021 at 15:20

https://prnt.sc/11alupc

#283668 Copied

misha

Participant

April 12, 2021 at 15:20

https://prnt.sc/11alvkr

#283669 Copied

misha

Participant

April 12, 2021 at 15:21

https://prnt.sc/11alwt0

#283671 Copied

Olga Barlow

Support staff

April 12, 2021 at 18:33

Hello,

It looks like a bug of the builder. Passed your issue to our developers. I’ll inform you once they fix the issue.

Regards

#283720 Copied

misha

Participant

April 13, 2021 at 07:56

Спасибо,

Буду ждать от Вас обратной связи.

С уважением,

#283771 Copied

Olga Barlow

Support staff

April 13, 2021 at 17:32

Hello,

Ok, sure. We have a lot of requests these days, so take my apologies for the possible delay.

Regards

#283842 Copied

Olga Barlow

Support staff

April 14, 2021 at 14:11

Hello,

Check now, please.

Regards

#284196 Copied

misha

Participant

April 14, 2021 at 16:26

Здраствуйте,

Все заработало!

Спасибо!

#284228 Copied

Olga Barlow

Support staff

April 14, 2021 at 16:28

Hello,

You are always welcome.

Regards

#284230 Copied

tetiana_ilina

Participant

April 14, 2021 at 17:16

My support access does not work AFTER payment (topic)
Hello, dear Mr.Misha and Ms.Olga Barlow,
I am sorry for my message that I wrote off-topic. But I have no another possibility to connect with support. There is mistake on https://www.8theme.com/ . Olga, please help me to update data in your system. I bougth support for 6 month, but in my profile the mistake appears and I have no possibility to start new topic.
Thank you

Please contact administrator
for this information.

#284240 Copied

Olga Barlow

Support staff

April 14, 2021 at 17:23

Hello, @tetiana_ilina

Go to your account and click the refresh icon next to your support period. You should not have issue with the topic creation because your support period is ok.

Regards

#284243 Copied
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