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Single Product gallery not working suddenly

This topic has 4 replies, 3 voices, and was last updated 15 hours, 29 minutes ago ago by Tony Rodriguez

Aadesh Bumb Suppdock

Participant

January 27, 2025 at 12:46

Image gallery has stopped working for single product page

Content is visible for topic creator and
support staff only.

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3 Answers

Rose Tyler

Support staff

January 27, 2025 at 13:51

Hello,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Aadesh Bumb Suppdock

Participant

January 28, 2025 at 07:29

Support reply

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support staff only.

Files is visible for topic creator and
support staff only.

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Tony Rodriguez

Support staff

January 28, 2025 at 08:25

Hello, @Aadesh Bumb Suppdock,

Thank you for providing access to the wp-admin panel.

We are pleased to inform you that the issue has been successfully resolved. Kindly review your website after clearing your browser cache to ensure the changes are reflected properly.

Additionally, we have applied the necessary XStore patches as outlined in the following documentation: https://www.8theme.com/documentation/xstore/xstore-features/how-to-use-xstore-patcher/

We hope this resolves your concerns. Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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