Single Product image gallery overlap ( using Elementor single product builder )

This topic has 12 replies, 4 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    April 1, 2024 at 19:19

    Video
    Even I install the new fresh demo 1 I still have the I issue when have more than 5 image on the gallery

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    11 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 2, 2024 at 06:50

    Hello, @Rodlens Hora,

    Thank you for reaching out to us with your concern.

    In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team

    Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    April 3, 2024 at 03:03

    Why the variations so big

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    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 3, 2024 at 06:47

    Hello, @Rodlens Hora,

    Thank you for your response.

    1/ We are pleased to inform you that the issue you reported has been successfully resolved. Our team has implemented a solution by enabling the ‘hidden overflow’ option. For your reference, we have attached an image to illustrate the resolution. https://imgur.com/a/IBfix3h

    2/ We would like to inform you that it is possible to adjust the size of the variation within the “Edit Add to Cart/Buy Now” button widget.

    For your convenience, we have provided an image for reference. https://imgur.com/Uov9i2J

    We trust this will be of assistance to you. Should you require any further assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    April 3, 2024 at 06:59

    Thanks where to add the variations separator (:)

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 3, 2024 at 08:40

    Hello, @Rodlens Hora,

    We would like to inform you that the attribute name is customizable, and you have the option to add a separator (colon “:”) to it. To make these modifications, please navigate to your WordPress Dashboard, then proceed to Products > Attributes > Configure Terms. Once there, select the option to edit the product color name and ensure to save your settings upon completion.

    For your convenience, we have provided visual aids in the private content area to assist you with this process.

    We trust that this guidance will effectively resolve your concern.

    Warm regards,
    The 8Theme Team

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    Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    April 3, 2024 at 17:37

    I think the single product builder widgets so bugs right now check my video . I want the separator between attributes and the product variation example Color: Black

    Not between

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 4, 2024 at 07:28

    Hello, @Rodlens Hora,

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

    For your reference, we have implemented the necessary CSS code within the XStore theme options, specifically under Theme Custom CSS > Global CSS.

    Additionally, we have provided images in the private content area for your convenience.

    Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    April 4, 2024 at 07:56

    Last request can you make that way Color: Black
    Not that way Color :Black

    Avatar: Justin
    Luca Rossi
    Support staff
    April 4, 2024 at 09:30

    Hi @Rodlens Hora,

    Can you please check again: https://prnt.sc/ZPCtdYGOj7YX?

    Best regards,
    The 8Theme Team

    Avatar: Rodlens Hora
    Rodlens Hora
    Participant
    April 4, 2024 at 21:01

    Thanks guys

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    April 4, 2024 at 21:01

    Dear Rodlens Hora,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘Single Product image gallery overlap ( using Elementor single product builder )’' has been successfully resolved, and the topic is now closed for further responses

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