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Single product image not loading until refresh the page

This topic has 2 replies, 2 voices, and was last updated 1 years, 12 months ago ago by Tony Rodriguez

Ioannis

Participant

December 26, 2022 at 20:08

My single product page image not loading.
When i refresh the age then i can see the product image

Take a look here to see
https://prnt.sc/iutuGHV3THU5

#342336 Copied Theme version: 8.3.9 WooCommerce version: 7.2.2

1 Answer

Tony Rodriguez

Support staff

December 27, 2022 at 07:40

Hello, @Ioannis,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

#342371 Copied
Tagged: best selling, image, loading, refresh, single product, themes, woocommerce
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