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Single Product is not showing properly in the theme

This topic has 23 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

Ankit Khandelwal

Participant

March 29, 2024 at 20:50

Single Product is not showing properly in the theme as per set

Kindly correct.. and let me know how to correct

Please, contact administrator
for this information.

#389198 Copied Theme version: 9.3.2

22 Answers

Rose Tyler

Support staff

March 29, 2024 at 21:21

Hello, Ankit Khandelwal,

We hope this message finds you well.

Upon reviewing your configurations within the Theme Options > WooCommerce > Single Product Builder, we have observed that the content for the Atelier Jacket product is being displayed in accordance with the settings you have implemented. To assist you further, please provide a detailed description of the specific changes you wish to make or the objectives you aim to achieve, and we will be more than happy to guide you on how to accomplish them.

Best Regards,
8Theme’s Team

#389204 Copied

Ankit Khandelwal

Participant

March 30, 2024 at 11:55

I need the display everything like your theme Screenshot attached

1. Main images and thumb mail images
2, Size color variation

Where my setting are wrong or how to correct

Please contact administrator
for this information.

#389266 Copied

Rose Tyler

Support staff

March 31, 2024 at 08:14

Hello, Ankit Khandelwal,

We appreciate your prompt response.

Please watch this video about variation swatches – https://youtu.be/LgzC4iK-j6A?feature=shared

We’ve changed the settings of your product, please check now – https://prnt.sc/lEPHBlL-R_3L https://prnt.sc/4AuhpqJUKKXW https://prnt.sc/f0otMIVlKl_K > https://prnt.sc/ku73cRYmHVdE

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#389348 Copied

Ankit Khandelwal

Participant

March 31, 2024 at 12:26

But
1. It doesn’t displaying long description, Material and brand
2. Here color and size swatch disabled

Please see screenshot

Please contact administrator
for this information.

#389377 Copied

Rose Tyler

Support staff

March 31, 2024 at 12:58

Hello, Ankit Khandelwal,

1/ https://prnt.sc/GTi8k9diuQjo ( https://prnt.sc/0cS6vP6X9QCD )

The layout of a single product page can be edited via Theme Options > WooCommerce > Single Product Builder. Please open the builder and check the available elements.

2/ It has come to our attention that certain product variations are appearing as unavailable. This is occurring because these variations have not been assigned a price, and as a result, they cannot be processed for sale.

Please read this article – https://woo.com/document/variable-product/#:~:text=Variable%20products%20in%20WooCommerce%20let,small%20and%20in%20different%20colors.

Best Regards,
8Theme’s Team

#389381 Copied

Ankit Khandelwal

Participant

March 31, 2024 at 15:36

Please note that after adding attribute color palette and size square not showing as previous (not visible) after updating setting

I have not listing product for online sale that’s why I have disable ADD TO CART & So, I have not listed any price…

Please contact administrator
for this information.

#389403 Copied

Rose Tyler

Support staff

March 31, 2024 at 15:49

Hello, Ankit Khandelwal,

Should you wish to retain the attribute color palette and size square, please refrain from removing the “Add to Cart” element from the single product builder’s content.

Here are variations https://prnt.sc/ESt4RLCakN4q and no price or add to cart button as you wish.

Best Regards,
The 8Theme Team

#389406 Copied

Ankit Khandelwal

Participant

March 31, 2024 at 19:24

You have solved my problems but little bit problem left
1. On many items only one product image is showing where I saved to 5 images..
2. Few items not displaying as the message is showing “Out of stock”
3. I don’t need any pricing online..

Screenshot enclosed and please deeply look into the matter

Please contact administrator
for this information.

#389431 Copied

Rose Tyler

Support staff

April 1, 2024 at 07:50

Hello, Ankit Khandelwal,

1/ Fixed. Please check now.

2/ Provide URLs of such items.
“Out of stock” can be displayed in case you did not add prices. This behavior comes from the WooCommerce plugin. In case you do not want to add prices, contact support of woocommerce plugin https://wordpress.org/support/plugin/woocommerce/

3/ As the features in question are currently disabled on your website, there should be no associated issues. Could you please confirm this is the case?

Best Regards,
The 8Theme Team

#389465 Copied

Ankit Khandelwal

Participant

April 1, 2024 at 11:53

On the point 3 this is not solved. Please see enclosed screenshot of presale enquiry and what output I am getting. Kindly see screenshot

Please contact administrator
for this information.

#389502 Copied
Rose Tyler

Support staff

April 1, 2024 at 12:16
Hello, Ankit Khandelwal,

We appreciate your prompt response.

Kindly proceed to insert the following code snippet into the designated area located at Theme Options > Theme Custom CSS:
```
.post-info .price {
    display: none !important;
}
```
Best Regards,
The 8Theme Team
#389507 Copied
Ankit Khandelwal

Participant

April 1, 2024 at 12:26

You are so nice, I really like your efforts to solve problem many thanks and I will let you know if more thing needed

#389508 Copied

Rose Tyler

Support staff

April 1, 2024 at 13:03

Hello, Ankit Khandelwal,

You’re welcome!

Best Regards,
The 8Theme Team

#389524 Copied

Ankit Khandelwal

Participant

April 1, 2024 at 16:40

1. Please note that I am not getting out as per single product builder

Once this done, then everything is completed

The sequence in the single product
1. Title
2. Short Description
3. Variation color & size (Please note do not display heading heading written like color, size above the variation swatch )
4. Long Description
5. Meta

Please contact administrator
for this information.

#389565 Copied

Rose Tyler

Support staff

April 2, 2024 at 08:08

Hello, Ankit Khandelwal,

Thank you for getting in touch with us.

Please review the attached screenshot and specify what exactly is missing, and we will be glad to assist you – https://prnt.sc/jqwEJtST_8KD
We apologize for any inconvenience, but it appears to us that everything is already displayed in accordance with your request.

Best Regards,
The 8Theme Team

#389623 Copied

Ankit Khandelwal

Participant

April 2, 2024 at 10:25

You are correct but

1. Please note that I am not getting the same layout in “add product” through ELEMENTOR

2. Category in attached URL showing general , why?? but I have listed against “SS24”

3. Can you mention word “Collection” instead “Category”

Please contact administrator
for this information.

#389646 Copied

Rose Tyler

Support staff

April 2, 2024 at 10:37

Hello, Ankit Khandelwal,

1/ We kindly request that you provide us with some screenshots or a video to better understand the specific process and result you are referring to.

2/ Please edit the primary category here – https://prnt.sc/UicbrrbzBbEi

3/ By default there is no such option. We would recommend you contact WooCommerce plugin about this – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
The 8Theme Team

#389649 Copied

Ankit Khandelwal

Participant

April 2, 2024 at 11:51

1. Attached Screenshot
2. Many thanks for kind solution
3. Ok will contact woocomerce, if you get this option later then your help will be grateful form

Please contact administrator
for this information.

#389664 Copied

Rose Tyler

Support staff

April 2, 2024 at 12:11

Hello, Ankit Khandelwal,

Thank you for sharing the video with us. We have reviewed it and can confirm that there are no issues present. We would like to provide further clarification here: when you select ‘Edit Product’ > ‘Elementor Editor’, please note that this function is specifically for editing the Product Description only. This means that only the product description can be modified in this manner, which pertains to the information displayed at this link: https://prnt.sc/SrP_ySh0qVyv.

For editing other components of the product page, you will need to make those changes through the product editing section available here: https://prnt.sc/rZzuhGk5Ma_B.

We kindly ask you to read the following article for more detailed guidance on managing products: https://woo.com/document/managing-products/.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#389666 Copied

Rose Tyler

Support staff

April 2, 2024 at 12:13

Hello, Ankit Khandelwal,

We would like to guide you through the process of hiding the sidebar on the Shop page. Kindly navigate to the Theme Options, then proceed to WooCommerce, followed by Shop, and finally to the Shop page layout. Once there, please adjust the sidebar settings as desired.

Best Regards,
The 8Theme Team

#389667 Copied

Ankit Khandelwal

Participant

April 13, 2024 at 12:11

Please note that sticky header & primary menu is overlapping in single product builder – see link. In this page sticky header & primary menu changed to Black Background and white text

Please contact administrator
for this information.

#391570 Copied

Rose Tyler

Support staff

April 14, 2024 at 08:18

Hello, Ankit Khandelwal,

“sticky header & primary menu is overlapping in single product builder” – yes, and this is because of your settings: you have 1 header on the site and the overlap option is activated – https://prnt.sc/25776EglFCqN , so the header overlaps content on all pages including the single product page.
In your case, the situation can be solved using Multiple headers:
– Header Builder > Multiple headers > Add New for Home page https://prnt.sc/PiCrhU8cxtbI > Save and Close.
– Edit the default header https://prnt.sc/pmKG_IcYeK_E > disable the overlap and change background colors using settings.
Now you have 2 headers on the site: “Default” for all pages including single product pages https://brdr.fabesoftservices.in/product/leather-purple-bag/ and Custom header for the Home page only https://brdr.fabesoftservices.in/

To change the background color of the sticky header https://prnt.sc/Xu9bb9oUXTEo , please go to Theme Options > Header Builder > Header Sticky > Background Color (do the same for the custom header). Please test these options, before posting new questions.

Best Regards,
The 8Theme Team

#391633 Copied
Tagged: best woocommerce themes, fix woocommerce theme error, product visibility woocommerce theme, single product display issue, top selling woocommerce themes, troubleshoot woocommerce theme issue
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