This topic has 8 replies, 3 voices, and was last updated 7 months, 1 weeks ago ago by Andrew Mitchell
Single Product Page Broken.
They are 2 issues.
1. By stcoling on the top of the Page (by scroling fast) the Categorie group are off the Layout
2. If the description is made with Elementor, you can only see the description not the rest of the page.
some more pictures
Hello, Martin,
Thank you for contacting us and for using XStore.
Could you please provide us with the URLs of the pages where you are experiencing issues? This will help us address your concerns more effectively.
Kind Regards,
8theme team
for example a product that use Elementor as description: https://knxpanama.com/d1101fv-fingerprint-50-empotrado/
Hello, Martin,
We appreciate your prompt response.
Can you please switch to WooCommerce default theme – Storefront (Appearance > Themes) in order to check if the issue is restricted to XStore only? Let us know the result.
If the issue persists with the XStore theme only, please provide FTP access.
For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.
Kind Regards,
8theme team
Looks like I do have the same issues buy unsing the Default Elemator team
.
Hello, Martin,
It means the issue is independent of our theme. We would recommend you contact the support of WooCommerce https://wordpress.org/support/plugin/woocommerce/ and Elementor https://wordpress.org/support/plugin/elementor/ .
Kind Regards,
8theme team
Dear Martin,
As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?
Click here to share your valuable perspective: https://themeforest.net/downloads
Your time and trust are highly appreciated!
Best Regards,
The 8Theme Team
The issue related to '‘Single Product Page Broken with Elementor Description can only see description,’' has been successfully resolved, and the topic is now closed for further responses