Single Product Page Builder - by Yusuf Alp

This topic has 8 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Yusuf Alp

  • Avatar: Yusuf Alp
    Yusuf Alp
    Participant
    October 11, 2021 at 22:42

    Hello there,
    1) Last week I edited the single product page on single product page builder. Then, today, no matter what I do, nothing changes. My single product page seems the first time I edited it. I cleaned my wp and browser cache a lot of time. Nothing chanced. What can I do about this?
    2) When I try to create single product page by Elementor, the product variations section looks like bizarre. For example, color swatches look too small. Can I do anything about this?

    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 12, 2021 at 21:02

    Hello,

    Provide us with WP Dashboard access to check your issues in more detail.

    Regards

    Avatar: Yusuf Alp
    Yusuf Alp
    Participant
    October 13, 2021 at 13:40

    Okay. Give me a mail adress please for admin user

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 13, 2021 at 15:10

    Hello,

    We don’t have a special email address for these purposes. So, you can use any email you have and then provide us just with username and password in the Private content area to log in.

    Regards

    Avatar: Yusuf Alp
    Yusuf Alp
    Participant
    October 13, 2021 at 17:38

    Ok, thank you

    Please contact administrator
    for this information.
    Avatar: Yusuf Alp
    Yusuf Alp
    Participant
    October 15, 2021 at 11:16

    Hello, were you able to check the page?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 15, 2021 at 11:25

    Hello,

    1) You created new template and chose to show it for all the products in the template conditions https://prnt.sc/1w8i0o5 So, edit that if you want to change the layout or remove that new template at all and edit the default one.

    2) Provide us with link to the product that uses the Elementor template to check the issue in more detail.

    Regards

    Avatar: Yusuf Alp
    Yusuf Alp
    Participant
    October 17, 2021 at 23:39

    Thank you for your support all problems are fixed

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