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Single Product Page Custom HTML 03 Element not working!

This topic has 13 replies, 3 voices, and was last updated 2 years, 10 months ago ago by Rose Tyler

WeMee Store

Participant

April 1, 2022 at 07:23

Hello Team,
Actually, I wanted to add one static block on my single product page through Custom HTML 03 because my 01 and 02 elements are occupied in other static blocks for the same page.

So for that, I wanted to add a new static block in custom HTML 03 but after clicking it, it’s not showing the option to select the static block. Kindly check the screenshot.

Kindly tell me how to add a static block in the CUSTOM HTML 03 element.

Please, contact administrator
for this information.

#321058 Copied Theme version: 8.1.1 WooCommerce version: 5.9.2

12 Answers

Rose Tyler

Support staff

April 1, 2022 at 15:30

Hello,

I do not see the problem – https://prnt.sc/z-vdrc-Pdxxa Please clear cache and check one more time.
Record a video of the problem.

Regards

#321088 Copied

WeMee Store

Participant

April 1, 2022 at 19:06

OK, I’ll try for it and let you know if any problem persists.
Also, solve one of my problems please, we have added a size chart in the sizing guide element but it is not visible on the front end page.

Currently, we have only one size chart still not visible. Please check and resolve this issue.

Please contact administrator
for this information.

#321148 Copied

WeMee Store

Participant

April 2, 2022 at 09:52

Hello,

Have you checked for the size chart issue? We ar unable to get that please do check and reply

#321171 Copied

Rose Tyler

Support staff

April 2, 2022 at 12:05

Hello,

You have a few Single product Builder templates, which one should we check? Provide URL of product and temporary FTP access also.

Regards

#321176 Copied

WeMee Store

Participant

April 2, 2022 at 18:55

Please check the product template named, the T-shirts product page, and the Winter collection product page.

Also, we have provided FTP Access to you in earlier topics as well.

Please contact administrator
for this information.

#321193 Copied

Olga Barlow

Participant

April 2, 2022 at 21:00

Hello,

This issue is in the queue. Our developers need more time. Sorry for this delay. I’ll inform you once they fix the problem.
Thank you for your patience.

Regards

#321204 Copied

WeMee Store

Participant

April 5, 2022 at 05:35

Hello Team,

Are there any updates regarding our issue from the developer’s end? It’s been so many days. We are looking for a solution, size charts are very important for clothing e-commerce sites. Hope you understand and provide us with the solution as soon as possible.

Thanks & Regards

#321306 Copied

Olga Barlow

Participant

April 5, 2022 at 13:58

Hello,

Take my apologies. I’ll try to speed up the process.

Regards

#321363 Copied

WeMee Store

Participant

April 6, 2022 at 06:42

Hello, team

You asked to us check CUSTOM HTML 03 because you said it’s working fine, but it is not working, the stab to select its static block is not appearing. Could you please provide us solution for this? We have checked it by clearing cache files as well, still, it’s not working.

Please provide a solution for this.

Please contact administrator
for this information.

#321415 Copied

Olga Barlow

Participant

April 6, 2022 at 13:07

Hello,

Check the Custom HTML 03 and size guide now.

Regards

#321439 Copied

WeMee Store

Participant

April 7, 2022 at 22:51

Thank You for your help, both options are now working!

Team kindly check and solve this issue, actually, we have a FREE SHIPPING POLICY on our products for order values above 399/- INR but now on the cart page sidebar of products below 399/- INR, it’s showing like this

https://i.gyazo.com/a3541e677ad57cf18ef09a2887ec94bc.png

It’s taking the minimum free shipping value as 349/-

Check this our minimum order value setting that we have set
https://i.gyazo.com/7ba6593a870c4b3db6feba0d71d6a538.png

Still, it’s not working.
We have optimized our Database as well and cleared cache files, but still, it is the same.

Please provide a solution for this.

Thanks & Regards.

#321547 Copied

Rose Tyler

Support staff

April 8, 2022 at 08:32

Hello,

XStore > Sales booster > Progress Bar https://www.8theme.com/documentation/docs/sales-booster/

Regards

#321565 Copied
Tagged: custom html, page, product, single, themes, woocommerce, wordpress
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