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Single product page dont stop reloading products

This topic has 4 replies, 2 voices, and was last updated 5 years, 3 months ago ago by Rose Tyler

  • Avatar: Dani
    Dani
    Participant
    August 30, 2019 at 19:51

    Hi, i install and configured your XStore theme. All works but if i go to a product page: the page dont stopt reloading products one after other in loop.

    You now where is the solution ?

    thanks

    Please, contact administrator
    for this information.
    #220487 Copied Theme version: Xstore 5.6 (child 0.0.1) WooCommerce version: 3.7.0
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 08:40

    Hello,

    Try to disable all the third-party plugins that do not come bundled with our theme and check how the single product page works then.
    Did you make changes in the theme files?
    Try to disable Site preloader in Theme Options > General / Layout.
    Let us know.

    Regards

    #220496 Copied
    Avatar: Dani
    Dani
    Participant
    August 31, 2019 at 14:59

    Hi Rose,

    I dident make any changes in the theme files.
    I try to disable Site preloader in Theme Options
    I disable all the third-party plugins.

    Finally it was “Product Gallery Slider for Woocommerce” third-party plugin active.

    thanks

    #220507 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 31, 2019 at 15:11

    Hello,

    Thanks for the reply.
    Please note, we don’t give guaranty for full theme compatibility with all 3-rd party plugins.
    Contact the plugin author to get help or find another plugin that will be suitable for your needs.

    Regards

    #220508 Copied
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